Note: The job is a remote job and is open to candidates in USA. Privia Health is a technology-driven physician enablement company that collaborates with medical groups, health plans, and health systems to improve physician practices and patient outcomes. The Operations Consultant II manages a portfolio of clinically integrated multi-specialty practices, driving financial, operational, clinical, and customer experience performance across the assigned market. The role also develops growth plans, coaches practice leaders, implements improvement initiatives, and supports the transition to value-based care.
Responsibilities
- Manage and own a portfolio of independent physician practices across a multi-specialty medical group
- Drive growth and improvement to portfolio of physician practices. Develop Growth plans and manage client relationships to meet care center and market goals
- Draft and implement action plans to improve and grow physician practices’ overall revenue
- Create transparency with practices about their financial performance (or lack thereof), in order to drive change
- Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, and customer experience
- Re-engineer the practice workflow to streamline patient throughput and efficiency and/or create efficiency in back office workflows
- Mentor and coach practice administrators, in the management of their physician practice
- Facilitate the transition of the physician practice from Fee-For-Service to the future Value Based Care world of healthcare reimbursement
- Roll out and communicate new Privia initiatives
- Effective leader with a sharp eye for constructive criticism in the physician practice
- Strategic thinker who assesses situations carefully and delivers scalable recommendations and results
- Professional presenter of relevant health care topics
- Become an expert in AthenaHealth’s Performance Management System and EHR
- Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
- Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
- Provide oversight, coaching and mentoring to assigned performance associates
- Other duties as assigned
- Travel throughout assigned territory on a regular basis (70%)
Skills
- 5+ years of healthcare experience required, particularly working with physicians and medical group staff
- Quantitatively and financially proficient; must know how to read, interpret and explain financial data
- Comfort in functioning independently and autonomously and can effectively build a case to effect change. Demonstrates the judgment to appropriately escalate situations as necessary
- Project management experience, juggling multiple projects and urgent deliverables while providing exceptional client service
- General understanding of Population Health Management and how it applies to risk-based contracts
- Must have access to reliable transportation
- Must comply with HIPAA rules and regulations
- Able to have honest, difficult conversations with doctors about financial performance and areas of improvement
- Extremely bright and analytical. Turns the unknown into knowledge in short order
- Skilled in establishing and maintaining effective working relationships with providers, management, clients and staff, in order to get buy-in to decisions
- Expresses ideas clearly and effectively, motivates the listener to action
- Responds calmly and maturely in high pressure situations
- Positive attitude toward company, work, clients, management, and team members
- Uses a customer-focused approach in dealing with conflict and resolution of problems
- Bachelor's degree preferred
- Healthcare Master's or MBA highly preferred
- Experience working with a health system preferred
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Pet insurance
- 401K
- Paid time off
- Other wellness programs
- Annual bonus targeted at 15%
- Restricted stock units
- Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Company Overview
Company H1B Sponsorship