Note: The job is a remote job and is open to candidates in USA. Privia Health is a technology-driven physician enablement company that collaborates with medical groups, health plans, and health systems to improve practice performance and patient outcomes. The Operations Consultant II manages a portfolio of clinically integrated multi-specialty practices, driving operational, financial, clinical, and revenue improvements while supporting the New Jersey market. The role also involves coaching practice leaders, implementing value-based care initiatives, managing client relationships, and traveling regularly throughout the assigned territory.
Responsibilities
- Manage and own a portfolio of independent physician practices across a multi-specialty medical group
- Drive growth and improvement to portfolio of physician practices. Develop Growth plans and manage client relationships to meet care center and market goals
- Draft and implement action plans to improve and grow physician practices’ overall revenue
- Create transparency with practices about their financial performance (or lack thereof), in order to drive change
- Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, and customer experience
- Re-engineer the practice workflow to streamline patient throughput and efficiency and/or create efficiency in back office workflows
- Mentor and coach practice administrators, in the management of their physician practice
- Facilitate the transition of the physician practice from Fee-For-Service to the future Value Based Care world of healthcare reimbursement
- Roll out and communicate new Privia initiatives
- Effective leader with a sharp eye for constructive criticism in the physician practice
- Strategic thinker who assesses situations carefully and delivers scalable recommendations and results
- Professional presenter of relevant health care topics
- Become an expert in AthenaHealth’s Performance Management System and EHR
- Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
- Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
- Provide oversight, coaching and mentoring to assigned performance associates
- Other duties as assigned
- Travel throughout assigned territory on a regular basis (70%)
Skills
- Healthcare Master's or MBA highly preferred
- 5+ years of healthcare experience required, particularly working with physicians and medical group staff
- Quantitatively and financially proficient; must know how to read, interpret and explain financial data
- Comfort in functioning independently and autonomously and can effectively build a case to effect change. Demonstrates the judgment to appropriately escalate situations as necessary
- Project management experience, juggling multiple projects and urgent deliverables while providing exceptional client service
- General understanding of Population Health Management and how it applies to risk-based contracts
- Must have access to reliable transportation
- Must comply with HIPAA rules and regulations
- Able to have honest, difficult conversations with doctors about financial performance and areas of improvement
- Extremely bright and analytical. Turns the unknown into knowledge in short order
- Skilled in establishing and maintaining effective working relationships with providers, management, clients and staff, in order to get buy-in to decisions
- Expresses ideas clearly and effectively, motivates the listener to action
- Responds calmly and maturely in high pressure situations
- Positive attitude toward company, work, clients, management, and team members
- Uses a customer-focused approach in dealing with conflict and resolution of problems
- Bachelor's degree preferred
- Experience working with a health system preferred
Benefits
- Medical, dental, vision, life, and pet insurance
- 401K
- Paid time off
- Other wellness programs
- Annual bonus targeted at 15%
- Restricted stock units
- Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
- Remote work
Company Overview
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