Note: The job is a remote job and is open to candidates in USA. The American Heart Association is a nonprofit organization focused on cardiovascular and brain health and healthier communities. The Operations Analyst, Clinical Studies supports clinical study operations through project coordination, contract administration, budget tracking, reporting, invoicing, procurement, vendor management, and process improvement.
Responsibilities
- Responsible for supporting day-to-day clinical study operations, including project coordination, expense management, procurement activities, invoice processing, budget tracking, and operational reporting
- Assist with the administration of clinical study contracts, including tracking contract status, coordinating reviews, maintaining documentation, and supporting communications with study sites, hospitals, vendors, sponsors, and internal stakeholders
- Serve as a liaison across teams, including Finance, Legal, Procurement, Technology, and Clinical Research teams, to support the timely execution of operational activities and deliverables
- Maintain project plans, timelines, trackers, reports, and documentation to support multiple clinical studies, registries, and research initiatives
- Assist with budget development, maintenance, reconciliation, and monitoring across grant-funded and departmental projects. Support the preparation of budget reports and variance analyses for department leadership
- Prepare, maintain, and distribute recurring operational, financial, and project status reports. Monitor data quality and identify discrepancies requiring follow-up
- Coordinate meetings, action items, and operational deliverables among internal teams, external vendors, study sites, and research partners
- Utilize vendor and/or American Heart Association systems (e.g., Optimus, Oracle, etc.) efficiently and competently to process invoices, contracts, requisitions, and expenses
- Support vendor management activities, including invoice processing, purchase requisitions, contract documentation, and maintenance of related records
- Identify opportunities for process improvement, workflow optimization, and operational efficiencies; assist with implementing and documenting improved processes
- Develop and maintain standard operating procedures, training materials, and process documentation to support consistent operational practices
- Support special projects and department initiatives as assigned
Skills
- * Bachelor's Degree or equivalent combination of education and relevant work experience
- * Two (2) years of professional experience in project coordination, operations, program administration, clinical research, healthcare administration, finance, grants management, or related fields
- * Experience coordinating multiple projects and managing competing priorities in a deadline-driven environment
- * Experience supporting budgeting, invoicing, expense management, procurement, contract administration, or operational reporting
- * Strong written and verbal communication skills with the ability to work effectively with internal and external stakeholders
- * Strong organizational skills and attention to detail
- * Ability to analyze information, identify issues, and support implementation of solutions
- * Excellent in oral and written communications. Ability to communicate with all levels of American Heart Association staff
- * Ability to communicate to technology and non-technology staff
- * Ability to concurrently manage multiple projects and reprioritize ongoing work
- * Intermediate proficiency in Microsoft Office Suite, including Excel, Word, Outlook, PowerPoint, and SharePoint
- * Ability to travel up to 10%, including overnight travel
- Master's Degree preferred
- * Experience supporting clinical research studies, registries, healthcare programs, grants, or quality improvement initiatives
- * Experience working with contracts, vendor management, procurement, or budget administration
- * Experience developing reports, dashboards, trackers, or process documentation
- * Experience working in a fast-paced environment with multiple concurrent priorities and deadlines
- * Experience using enterprise systems for financial, contract, or project management activities
- * Experience supporting cross-functional teams and external partners
Benefits
- This is a full-time, benefits eligible, grant funded opportunity.
- Eligibility for an incentive program is based on the type of position.
- Medical, dental, vision, disability, and life insurance.
- A robust retirement program that includes an employer match and automatic contribution.
- Employee assistance program, employee wellness program and telemedicine, and medical consultation.
- Employee Resource Groups (ERG).
- A professional mentoring program.
- Access to Heart U, the Association’s national online university, with more than 100,000 resources.
- Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level.
- A total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance, providing financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
- This position can be home-based.
- Additional training and support, locally.
Company Overview
Company H1B Sponsorship