Note: The job is a remote job and is open to candidates in USA. TruBlue of Shoreline CT is a Home Ally Service company dedicated to providing premium handyman services. They are searching for an experienced Office Manager/Administrator/Social Media Coordinator to help maintain communication with customers, schedule jobs, manage inventory, and assist with social media accounts.
Responsibilities
- Maintain communication with customers via our office phone system, texting, and emails
- Schedule meetings with potential customers for our estimators
- Schedule approved jobs according to staffing availability
- Maintain inventory of all literature and marketing materials used by TruBlue
- Relay any communications between clients, staff, and management
- Track hours worked by employees per job
- Track purchases made for each job
- Assist the manager with sending out invoices when the projects are complete
- Assist estimators with material location and pricing
- Help maintain our social media accounts (Facebook, Instagram, LinkedIn, Google) and email communication with our prospects
Skills
- Excellent computer skills, including Excel, Word, and CRM platforms
- Excellent social media knowledge including Facebook, Nextdoor, etc
- Strong work ethic and take pride in your work
- Expert in customer satisfaction – treat people with respect and expect it in return
- Ability to communicate with clients with diverse socioeconomic status and age differences
- Ability to work with a diverse team of employees
- Ability to set an efficient schedule for a growing number of crew members
- Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
- Have a basic knowledge of business principles including profitability and efficiency
- Driver's license and transportation
- Legal citizen of the US
- Speak fluent English
- Reside within 30 minutes of Shoreline CT (East Haven to East Lyme)
Benefits
- Regular Work Hours
- Flexible Scheduling
- 401K *
- AFLAC (Accident Insurance included, other coverages available)*
- 6 paid holidays *
- Paid vacations *
- TruBlue t-shirts, polos, and other company gear
- Strong Office Support
- **after 6-month anniversary*
Company Overview