Note: The job is a remote job and is open to candidates in USA. Mercy Ships is a global faith-based charity that uses hospital ships to provide surgical care and medical training along the African coast. The New Ship Network Engineer II installs, configures, supports, and troubleshoots network infrastructure and application components while contributing to a new ship build project. The role also supports network design, security systems, multi-site operations, and cross-functional technical initiatives.
Responsibilities
- Maintain a strong foundational understanding of Internet technologies and network protocols
- Unbox, rack, install, and configure Cisco routers and switches
- Install, configure, and support wireless networking systems
- Assist in the design and implementation of multi-server environments, including IP addressing schemes
- Provide technical assistance and support to staff, administrators, service providers, site personnel, and external vendors
- Maintain and support multi-site network operations across both private and public facilities
- Administer and maintain perimeter security systems, including firewalls and intrusion detection systems
- Manage assigned projects and program components to ensure services are delivered in alignment with established objectives
- Troubleshoot and resolve network hardware and connectivity issues
- Provide after-hours or on-call support as required
- Meet eligibility requirements for travel in accordance with mercy ships policies, government regulations, and health requirements
- Maintains alignment and upholds Mercy Ships Core Values, Code of Conduct, and follows the policies and procedures published on Compass
- Follows the model of Jesus and aligns with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do
- Other duties may be assigned that are not included in the information provided in this job description
Skills
- Ability to live and work in a community-oriented environment, demonstrating healthy interpersonal and relational skills
- Strong expertise in Cisco routers and switches
- In-depth understanding of TCP IP networking
- Knowledge of routing protocols such as EIGRP and BGP
- Strong understanding of LAN technologies including VLANs
- Working knowledge of network services and protocols such as HTTP/S, DNS, and FTP
- Excellent troubleshooting and diagnostic skills, including Wan connectivity
- Experience working independently with service providers
- Strong interpersonal, written, and verbal communication skills
- Ability to research networking issues, technologies, and solutions as needed
- Highly self-motivated with strong attention to detail
- Proven analytical and problem-solving abilities
- Alignment with Mercy Ships' mission, vision, and core values
- Demonstrated commitment to servant leadership, collaboration, integrity, and accountability
- This role aligns with Enterprise Infrastructure Tiered Role Model
- Must meet the requirements of Connectivity Tier 2 experience
- Must meet the requirements of Connectivity Tier 2 certification and education
- Experience using network monitoring tools experience with Palo Alto networks, Cisco, and Aruba technologies is strongly preferred
Benefits
- This is a REMOTE full time, 2-year limited term role
Company Overview
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