Note: The job is a remote job and is open to candidates in USA. TDS Telecom is seeking a Network Specialist - TSS to support its combined voice, video, and data network infrastructure. The entry-level role performs defined network design, engineering, configuration, and operational tasks, participates in process improvement, develops technical skills, and supports vendor and network operations as needed.
Responsibilities
- Understands and follows established processes, and completes assigned work in accordance with established quality measures to Plan, Engineer, Implement, Optimize or Operate TDS’s combined Voice/Video/Data network infrastructure
- Makes use of quality improvement techniques, and participates in process improvement and management activities
- Grow technical skills as they pertain to TDS’s network infrastructure through a variety of mechanisms including self-training, formal classes and coaching
- Utilizes vendor contact in accordance with TDS contractual obligations. Understands and initiates appropriate level of vendor use
Skills
- Associates degree (or higher) -OR- 2+ years professional work experience
- 2+ years experience in Voice/Data/Video networking
- Is familiar with the following areas and has a working technical knowledge in one or more:
- Broadband and narrowband access technologies including (but not limited to) POTS, xDSL, T1, DS3, PRI, BRI, WiFi, WiMAX, PON, OCX
- Transport technologies including (but not limited to) SONET, ATM, Ethernet, POS, DWDM, WDM
- Voice Switching technologies including Legacy TDM and Softswitch technologies. TCP/IP technologies including (but not limited to) routing and routing protocols (e.g., OSPF, BGP, etc.), subnetting, multicast, tunneling, bridging, MPLS, IP quality of service, traffic engineering, VoIP and IPTV
- Power Concepts associated with AC and DC power equipment and HVAC implementations in both cabinet and building applications
- Customer premises equipment including (but not limited to) Routers, PBX, Handsets, set-top boxes, home wiring concept
- Able to participate in a small group to work specific network issues
- The ability to manage changing priorities and the ability to handle several simple network tasks concurrently with assistance required to help set priorities
- Scope of responsibility limited to assignments from manager
- Able to work with diverse individuals/teams/customers. Able to interact and work with others as part of a team
- Understands the role s/he plays on the team, and how his/her work supports the team's goals
- Able to take the lead to get well understood issues resolved. May require assistance for more difficult issues
- Ability to work within a changing environment
- Good organizational and written/verbal communication skills
- Good presentation skills
- Positive attitude and team focus are required
- Requires software knowledge and skills in business and office applications, such as spreadsheets, database applications, word documents, network drawing tools, basic network applications (telnet, FTP Client, FTP Server) and basic Unix tools
- The ability to make timely decisions
- The ability to organize priorities to achieve maximum performance cost effectively
- Basic mathematical and statistical analysis
- Ability to travel as necessary if the needs of the business dictates
- If the needs of the business dictate, perform network tasks outside normally scheduled business hours to complete project work, provide on-call support and/or implement scheduled network changes
Benefits
- Medical Coverage for associates scheduled to work 20 or more hours per week
- Dental Coverage for associates scheduled to work 20 or more hours per week
- Vision Coverage for associates scheduled to work 20 or more hours per week
- Life Insurance for associates scheduled to work 20 or more hours per week
- 401(k) Plan for associates scheduled to work 20 or more hours per week
- Generous Vacation & Paid Sick Leave for associates scheduled to work 20 or more hours per week
- Seven Paid National Holidays & One Floating Holiday for associates scheduled to work 20 or more hours per week
- Paid Parental Leave (6 weeks after 12 months of employment) for associates scheduled to work 20 or more hours per week
- Adoption & Surrogacy Assistance for associates scheduled to work 20 or more hours per week
- Employee Assistance & Wellness Programs for associates scheduled to work 20 or more hours per week
- Short-Term & Long-Term Disability for associates working 30 or more hours per week
- TDS Service Discounts for associates working 30 or more hours per week
- Education Assistance for associates working 30 or more hours per week
- Paid Volunteer Time for associates working 30 or more hours per week
- All associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development.
Company Overview
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