Note: The job is a remote job and is open to candidates in USA. IT Associates is seeking a Network Engineer to join a Global Network Operations team supporting a client in an IT service provider environment. The role provides L2/L3 operational support, incident and change management, network monitoring, troubleshooting, documentation, automation, and technical input on network projects and designs.
Responsibilities
- This role is for a Network Engineer who will be part of the Global Network Operations team
- Provide L2/L3 Operations support for investigation, troubleshooting and resolving network communications, firewall issues and operations issues impacting client, backbone access, or performance
- Participate in Incident Management, Request Fulfillment, Change Management, Event Management, and Problem Management for all client environments
- Perform a consultative role to both internal and external customers
- Proactively monitor client network performance to assess and make recommendations for improvement
- Contribute to documentation, automation and processes improvement
- Provide technical input on network projects or activities involving design approach and systems technology
Skills
- Minimum 5+ years of work experience within the Network space
- Network engineering and design experience with exposure to two or more of the following areas: LAN/WAN, firewalls, wireless, security, VOIP, QoS
- Firewall experience with some of these: Palo Alto, Fortigate, Checkpoint, Cisco ASA
- Strong working knowledge of TCP/IP protocol communications, addressing & subnetting
- Working knowledge of Cisco's product portfolio; routers, switches, wireless, ACS and ISE
- Working knowledge of Network diagnostics, protocols, and disciplines, EIGRP, BGP, eBGP, SNMP, VPN, SSH, and MPLS technologies
- Experience with DNS architecture, configuration, and troubleshooting including forward/reverse lookups, zone management, and DNS security
- Hands-on experience with Infoblox DDI (DNS, DHCP, and IPAM) solutions including grid management, configuration, and troubleshooting
- Hands-on experience with Cisco ACI (Application Centric Infrastructure) for data center networking, including fabric deployment, policy configuration, endpoint groups, contracts, and troubleshooting
- Experience with Aruba wireless technologies including Aruba Central, wireless controllers, access points, and ClearPass for network access control
- Strong verbal and written communications skills, and excellent customer support capabilities
- Self-motivated demonstrating strong organizational and listening skills; and very detail oriented with the ability to carry out assigned tasks with minimal supervision
- Ability to consistently act in a professional manner and communicate with all levels of the organization, both internally and externally
- Methodical problem resolving skills and ability to develop high level and detailed network designs
- Exposure to design, engineering and implementation of Software Defined Networking
- Demonstrated ability to continuously adapt to new technologies and trends and learn new skills quickly
- Knowledge of routing and switching protocols and firewalls
- Experience with SDN technologies such as VMWare NSX
- Experience and working knowledge of scripting/automation tools such as python, Ansible etc. will be a huge plus and will make you standout
- Experience with load balancing technologies such as F5, Netscaler, A10
- Bachelor's degree in Computer Science, Math, Engineering or equivalent combination of education and experience
- Cisco certifications such as CCNA or CCNP desired
- Experience supporting CMS (Centers for Medicare & Medicaid Services) environments and familiarity with healthcare compliance requirements including HIPAA, MARS-E, and CMS ARS (Acceptable Risk Safeguards)
- Experience participating in security audits and providing documentation and evidence of network controls, configurations, and compliance in regulated environments
Benefits
- 100% Remote
- A range of medical, dental, retirement and/or other benefits are available after a waiting period.
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