Note: The job is a remote job and is open to candidates in USA. Nisum is a global digital commerce firm providing digital strategy, transformation, analytics, and custom software development services. The Data Product Manager will own the vision, roadmap, prioritization, and delivery of enterprise membership data products supporting acquisition, engagement, personalization, retention, and lifetime value. The role partners with cross-functional teams to deliver secure, governed Databricks/lakehouse data products and evaluate AI/ML use cases.
Responsibilities
- Own product vision, discovery, roadmap, backlog, prioritization, requirements, launch, adoption, and KPIs
- Partner with Membership, Marketing, CRM, Personalization, Digital, Member Care, Finance, Data, Engineering, Analytics, Security, Privacy, and Governance teams
- Prioritize Member 360, identity, householding, lifecycle, segmentation, offers, audiences, attribution, retention, and LTV capabilities
- Define business rules, member/lifecycle definitions, KPIs, quality thresholds, and acceptance criteria
- Deliver secure, reusable Databricks/lakehouse data products supporting analytics, reporting, activation, experimentation, personalization, and AI/ML
- Ensure privacy, consent, security, governance, data quality, lineage, and responsible data use throughout the product lifecycle
- Evaluate AI/ML use cases including churn, propensity, recommendations, next-best-action, segmentation, and LTV
- Manage dependencies, risks, stakeholder readiness, adoption, and continuous improvement while measuring time to value and business outcomes
Skills
- 5+ years in Product Management, Data Product Management, Analytics Product Management, or related roles
- Strong experience with product strategy, discovery, roadmap, prioritization, requirements, Agile/Scrum, backlog, dependencies, launch, and outcome measurement
- Hands-on knowledge of Databricks/lakehouse, data pipelines, semantic layers, metadata, data quality, lineage, and self-service analytics
- Strong understanding of Member 360, identity resolution, householding, CRM, customer/member data, lifecycle, loyalty, segmentation, engagement, churn, renewal, personalization, and LTV
- Strong understanding of data governance, privacy, consent, security, responsible AI/data use, and enterprise data practices
- Strong analytical, communication, stakeholder-management, problem-solving, and influencing skills
- Experience with Databricks, Delta Lake, Unity Catalog, data architecture, data modeling, APIs, and CDPs/CRM
- Experience in retail, wholesale, subscription, loyalty, financial services, or digital commerce
- Experience with personalization, audience activation, marketing measurement, experimentation, and customer analytics
- Exposure to AI/ML, churn, propensity, recommendations, next-best-action, and LTV modeling
- Familiarity with Jira, Confluence, and large-scale Agile/Scrum environments
- Bachelor's degree in computer science, Information Technology, Engineering, or a related field
Benefits
- In-house technical training and professional learning programs covering technology, leadership, role-based training, and process expertise
- An annual stipend for employees to attend external courses to maintain professional certifications
- Health and welfare plans, including some plans subsidized for employees and their families up to 90%
- Dental and vision plans in the US where Nisum pays 100% of premiums for employees
- Up to 40 hours of paid time off each year to volunteer, in addition to personal PTO and paid holidays
- 401(k) retirement savings with a company match
- Pre-tax parking and transit programs
- Disability insurance
- Basic Life/AD&D insurance
- Exclusive employee discounts on a wide variety of products and services
Company Overview
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