Note: The job is a remote job and is open to candidates in USA. Quantum Health is a privately-owned, independent healthcare navigation organization committed to simplifying healthcare for its members. The Network Engineer will design, implement, and support enterprise network infrastructure, focusing on Arista and Palo Alto technologies to ensure network availability, security, and performance.
Responsibilities
- Design, configure, maintain, and troubleshoot Arista switches in campus and data center environments
- Support spine-leaf network architecture, including leaf/spine connectivity, MLAG, VLANs, VRFs, routing, and high-availability designs
- Manage network infrastructure using Arista CloudVision, including configuration compliance, change control, image upgrades, telemetry, and network visibility
- Configure and support Palo Alto firewalls, including security policies, NAT, App-ID, User-ID, URL filtering, threat prevention, VPN, and logging
- Manage firewall policy and configuration using Palo Alto Strata Cloud Manager
- Troubleshoot network connectivity issues across switching, routing, firewall, VPN, DNS, DHCP, and application traffic flows
- Support BGP, OSPF, static routing, route filtering, redistribution, and network failover designs
- Assist with firewall migrations, policy cleanups, network segmentation, and data center connectivity projects
- Monitor network health, performance, and availability using CloudVision, firewall logs, and other monitoring platforms
- Develop and maintain network documentation, diagrams, standards, implementation plans, and operational procedures
- Participate in change management processes, including risk analysis, backout planning, implementation steps, and post-change validation
- Work with vendors and support teams to resolve hardware, software, circuit, and platform-related issues
- Support incident response by isolating whether issues are network, firewall, endpoint, application, or authentication related
- Provide escalation support for service desk and infrastructure teams
- All other duties as assigned
Skills
- Education: Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent work experience
- Experience: 3+ years of hands-on network engineering experience preferred
- Hands-on experience with Arista EOS switching
- Experience supporting spine-leaf data center architecture
- Experience with Arista CloudVision for network management, compliance, telemetry, and change control
- Strong knowledge of Layer 2 and Layer 3 networking concepts, including VLANs, VXLAN/EVPN, MLAG, STP, VRFs, BGP, OSPF, static routing, route maps, prefix lists, and ACLs
- Experience configuring and troubleshooting Palo Alto firewalls
- Experience with Palo Alto security features, including security policy, NAT policy, App-ID, User-ID, URL filtering, threat prevention, GlobalProtect VPN, IPsec VPN, logging, and traffic analysis
- Experience using Palo Alto Strata Cloud Manager or Panorama to manage firewall policies and configurations
- Strong troubleshooting skills using packet captures, logs, routing tables, session tables, and CLI commands
- Ability to document network designs, standards, configurations, and troubleshooting steps
- Experience participating in enterprise change management processes
- Strong communication skills with the ability to explain technical issues to technical and non-technical teams
- A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us
- Experience with VXLAN/EVPN in an Arista environment
- Experience with Prisma Access, GlobalProtect, or cloud-delivered security platforms
- Experience with network automation or scripting using Python, Ansible, or APIs
- Experience with monitoring tools such as CloudVision, LibreNMS, Grafana, PRTG, or similar platforms
- Experience with data center migrations, firewall migrations, or network modernization projects
- Familiarity with Microsoft Active Directory, DNS, DHCP, RADIUS, SAML, and certificate-based authentication
- Familiarity with ITSM tools such as ServiceNow or Jira
- Industry certifications such as Palo Alto PCNSA or PCNSE, Arista ACE, CCNA, CCNP, Network+, or Security+
- Experience in enterprise, healthcare, financial, retail, or large campus/data center environments is a plus
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