Note: The job is a remote job and is open to candidates in USA. Genius Road is a Certified Women’s Business Enterprise seeking an experienced Network Engineer to join their team. The role involves administration, maintenance, and improvement of enterprise network, security, and telecommunications infrastructure.
Responsibilities
- Manage and optimize enterprise network, telecommunications, and security technologies
- Design, implement, maintain network infrastructure including routing and switching platforms, security appliances, remote connectivity solutions
- Proactively monitor infrastructure health to detect and address trends, vulnerabilities, and conditions before they escalate into service disruptions
- Evaluate, troubleshoot, and support firewall, network, and telecommunications systems to sustain a secure and stable operational environment
- Participate in vulnerability identification, risk prioritization, remediation efforts across network/security platforms
- Administer network monitoring and management tools to track performance, availability, and service quality across the enterprise environment
- Research, evaluate, and recommend technology solutions that align with operational needs, security requirements, and organizational objectives
- Design and implement enhancements to voice, data, and security systems that improve resilience, continuity, and overall service reliability
- Maintain and support VoIP, firewall, and communications infrastructure, including advanced troubleshooting and escalation support for complex technical issues
- Develop technical specifications, implementation plans, and supporting documentation for network, telecommunications, and security initiatives
- Standardize and document the network and telecommunications environment to promote operational continuity, knowledge transfer, and long-term supportability
Skills
- Bachelor's degree in computer science, Information Systems, or a related discipline
- 3+ years of hands-on IT experience working within telecommunications and multi-platform network environments, with demonstrated proficiency across areas such as Cisco IOS, access control systems, and authentication frameworks including RADIUS and TACACS+
- Voice over IP (VoIP) technologies and implementations
- Virtual Private Network (VPN) architecture and administration
- Web services protocols and integration technologies
- Proven background providing technical support for both new and existing telecom services and infrastructure
- Experience delivering customer-facing technical support for reported issues requiring in-depth troubleshooting and resolution
- Demonstrated ability to lead or contribute to complex, cross-functional projects within telecommunications
- Familiarity with IT governance frameworks, policies, and procedures for telecommunications service delivery
- Cisco Certified Network Associate (CCNA) Collaboration
- Information Technology Infrastructure Library (ITIL) Foundation
- CCNA Routing and Switching
- CCNA Voice
- Cisco Certified Entry Networking Technician (CCENT)
- Cisco Telepresence or video collaboration training
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