Note: The job is a remote job and is open to candidates in USA. Talentful is hiring a Network Engineer, Service Delivery to join a global cloud infrastructure business in a fully remote role. The position focuses on customer onboarding, network deployments, troubleshooting, migrations, and cutovers across a global cloud environment, while collaborating with project managers, support teams, technical account managers, and customers.
Responsibilities
- Leading network deployment activities during customer onboarding
- Supporting customer implementations, migrations, and scheduled cutovers
- Managing and troubleshooting switches, firewalls, load balancers, IPsec VPNs, and customer network configurations
- Designing and supporting network topologies across varied customer environments
- Working with project managers and cross-functional technical teams to deliver customer projects
- Documenting work in ticketing systems and contributing to knowledge base documentation
- Supporting advanced customer issues alongside support and account teams
- Helping improve deployment processes as technologies and environments evolve
Skills
- Around 5+ years of hands-on network engineering experience
- Strong experience in Cisco networking, including routing and switching
- Good working knowledge of VLANs, BGP, IPsec VPNs, network segmentation, VRFs, switching, and load balancers
- Experience with firewalls and/or virtual appliances such as Cisco ASA, Fortinet, Palo Alto, F5, Netscaler, SonicWall, Juniper, or similar
- Experience in a managed services, IaaS, cloud infrastructure, data center, or enterprise networking environment
- Comfortable working with customers, project managers, and cross-functional delivery teams
- Ability to document technical work clearly and follow structured delivery processes
- Occasional scheduled after-hours work may be required for customer cutovers or migrations
- Candidates must be legally eligible to work in the assigned country without visa sponsorship
- Exposure to VMware, NSX, virtualization, or automation would be a plus
- CCNP/CCIE certification is preferred, but equivalent hands-on experience will also be considered
- Preference for candidates able to work primarily Pacific Time business hours
Benefits
- Fully remote role
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