Note: The job is a remote job and is open to candidates in USA. InterEx Group is seeking a skilled Network Engineer to support a large retail organization. The role focuses on designing, implementing, and maintaining network infrastructure, particularly the RingCentral communication system, while ensuring network reliability, security, and effective service delivery.
Responsibilities
- Design and implement our company's network infrastructure, with a particular focus on our RingCentral communication system
- Troubleshoot and resolve network issues, ensuring high levels of network availability and reliability
- Work with other engineers, support staff, and business leaders to ensure the efficient and effective delivery of network services
- Develop and maintain network documentation and procedures, ensuring that they are accurate and up-to-date
- Monitor network performance and identify areas for improvement, making recommendations for network upgrades or enhancements as needed
- Implement and maintain network security measures, ensuring the confidentiality, integrity, and availability of company data
- Provide technical support and assistance to end-users, including training and documentation as needed
- Participate in on-call rotation to provide 24/7 support for network issues
- Stay up-to-date with emerging network technologies and trends, and make recommendations for improvements and upgrades as needed
Skills
- Bachelor's degree in Computer Science or a related field, with a minimum of 5 years of experience as a Network Engineer
- Strong understanding of RingCentral communication system, including administration, troubleshooting, and support
- Experience with designing, implementing, and maintaining network infrastructure, including switches, routers, firewalls, and wireless access points
- Strong understanding of network security principles and best practices, including experience with firewalls, VPNs, and network intrusion detection and prevention systems
- Experience with network monitoring and management tools, such as SolarWinds, PRTG, or Nagios
- Excellent analytical and problem-solving skills, with the ability to think creatively and strategically
- Strong communication skills, both written and verbal
- Ability to work effectively in a fast-paced, dynamic environment
- Relevant certifications, such as CCNA, CCNP, or RingCentral certification, are a plus
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