Note: The job is a remote job and is open to candidates in USA. Dunhill Professional Search & Government Solutions is offering a remote opportunity supporting a large government agency under a new federal contract. The Network Administrator/Engineer will monitor and maintain servers and core services, perform routine system administration and troubleshooting, document infrastructure activities, and support incident, backup, recovery, and security operations.
Responsibilities
- Monitor servers, operating systems, and core services using monitoring and ticketing tools, reviewing alerts, opening and updating tickets, and prioritizing actions based on business impact
- Execute standard operating procedures for routine system administration tasks, including patching, basic configuration changes, service restarts, backup verification, and user and group management
- Assist with troubleshooting common system issues such as resource exhaustion, service failures, login problems, and connectivity issues, escalating incidents that exceed runbook guidance
- Maintain accurate system documentation, including inventories, configuration baselines, change records, and incident logs to support compliance and repeatable operations
- Participate in coordinated incident response, backup and recovery activities, and security‑related monitoring tasks that intersect with system administration
- Collaborate with network and security teams to gather diagnostic information, implement corrective actions, and validate restoration of affected services
- Support adherence to incident, change, and configuration management processes, ensuring that activities are properly recorded and approved
Skills
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience
- 1–3 years of experience in junior system administration, NOC support, or similar infrastructure operations roles focused on monitoring and first‑line remediation
- Foundational understanding of system administration concepts, including user and group management, file system permissions, basic networking, and routine health checks for Windows and/or Linux servers
- Training or practical experience with system monitoring tools, ticketing systems, backup solutions, and basic virtualization concepts
- Good analytical, problem‑solving, and communication skills, with the ability to work effectively under pressure and document system configurations, changes, and incidents accurately
- Candidates must be US citizens with a current SECRET security clearance (active within last 24 months)
- Hands‑on experience administering servers and core services in a NOC or data center operations environment using common tools and consoles
- Entry‑level infrastructure certifications such as CompTIA Network+, CompTIA Security+, or platform‑specific junior administrator certifications
- Familiarity with ITIL practices and experience working in a structured operational environment with formal procedures and shift handoffs
Benefits
- Remote position
- Growth opportunity and stability
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