Note: The job is a remote job and is open to candidates in USA. TrustNet Technologies is seeking a Network Administrator I to support its IT infrastructure and data center operations. The role focuses on leading technology projects, deploying and maintaining servers and network equipment, troubleshooting IT services, enforcing security procedures, maintaining documentation, and ensuring data backup and storage requirements are met.
Responsibilities
- Work as a lead on IT projects that involve technology and product evaluation, implementation, deployment, and troubleshooting assigned by IT Network Manager
- Deploy, maintain, and manage servers, printers, and network equipment
- Troubleshoot issues dealing with devices and IT services on the care of Level II Network Admins
- Research, evaluate and suggest new products and process improvements within IT
- Implement and enforce security procedures to ensure the OPTUM’S data is secure and accessed by only those that need access to it
- Act as 2nd level support to Level I Network Admin
- Maintain centralized documentation of IT infrastructure information
- Create and update IT SOP's for various IT Business Services
- Keep documentation on all software and hardware licensing
- Ensure that OPTUM'S company data is backed up and the long-term storage strategies are met
Skills
- Experience leveraging AI tools in the software development (or product) lifecycle in order to improve quality and efficiency
- Minimum of 5 years' experience in network infrastructure or system administration. Equivalent combination of education, experience and/or applicable military experience will be considered
- Multiple years of experience with Windows Server and Active Directory
- Must be able to obtain a National Agency Check with Inquiries (NACI) clearance
- Must possess strong troubleshooting and analytical skills along with good interpersonal communication skills and the ability to work independently to meet required deadlines
- Associate's Degree in Computer Science, MIS or equivalent training
- Experience with Windows Terminal Services, VMware ESXi, SQL Server, SharePoint, Exchange Server, IIS, EMC SANs, Fortinet firewalls, UCS, and Cisco and HP switches
- Experience with change management processes, documentation procedures, and the ITIL framework
- Microsoft Certifications are a plus
- National Career Readiness Certificate
- PowerShell experience a plus
Company Overview