Note: The job is a remote job and is open to candidates in USA. Synergy Technologies is seeking a Pega Decision Engineer / CDH Developer with strong banking experience. The role focuses on Customer Decision Hub, Next-Best-Action design, adaptive and predictive analytics, decision strategies, real-time customer interactions, and Pega platform development.
Responsibilities
- Pega Decision Engineer/ CDH Developer is responsible for working on and has experience with Customer Decision Hub, Next-Best-Action design, adaptive and predictive analytics, decision strategies, real-time customer interactions, and Pega platform development
Skills
- Bachelor's degree in computer science, engineering, or related field, required
- 3 - 4 years Development experience with Pega Customer Decision Hub (CDH), especially supporting Inbound Decisioning
- Solid experience working with NBA Designer to create propositions and other NBA artifacts in CDH
- Good understanding of the Peg CDH NBA Framework Strategies and extension points
- Understanding of SQL querying, relational DB structures, data mapping, json format, and real-time decisioning
- Ability to troubleshoot CDH application development issues across components including, NBA artifacts/ REST APIs/ Strategy FW/ Data Model, etc
- Ability to create required project documentation (design changes, code changes, unit testing, jira status updates, etc.)
- Knowledge of the Software Development Life Cycle, Object-Oriented programming, and Agile methodology
- Excellent interpersonnel skills and team player
- Pega Certified Decisioning Consultant (PCDC)
- Experience with configuring/tuning adaptive models and measuring performance
- Experience working with Pega 1:1 Ops Manager
- Experience configuring Customer Journeys in CDH
- Experience on / Knowledge of the newest features introduced in Pega CDH with Pega infinity v 25/26
- Excellent analytical and problem-solving skills
- Proactive and self-driven with excellent organizational skills and the ability to balance multiple concurrent assignments
Benefits
- 100% Remote
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