Note: The job is a remote job and is open to candidates in USA. Direct Travel is a provider of corporate travel management services that uses technology and expertise to support clients' travel programs. The Microsoft 365 Administrator will manage the Microsoft 365 environment, including identities, applications, security policies, and core services, while supporting migrations, new feature adoption, documentation, and operational improvements.
Responsibilities
- Monitor the Microsoft 365 environment daily and address both operational and security concerns as they arise
- Support Active Directory, Entra ID, Exchange, SharePoint, Teams, and other Office 365 services
- Implement, manage, and maintain SSO integrations throughout the business
- Provide top tier escalation support as required
- Participate in operations and application development projects as required
- Implement operational and security policies in accordance with best practices
- Assist with information security and compliance initiatives
- Create and maintain documentation detailing architecture, procedures, and processes
- Perform acquisition tasks including domain and data migrations from varied sources (Microsoft, Google, Dropbox, SharePoint, personal computers, etc.)
- Assist with the rollout and adoption of new Microsoft 365 features and processes, including planning, the creation and delivery of training materials, and documentation
- Evaluate and respond to scalability and capacity needs within each environment
- Identify opportunities to scale Microsoft solutions in response to evolving business requirements
Skills
- Minimum of 5 years of experience managing a Microsoft 365 tenant environment, including but not limited to, Identity (Entra ID / Active Directory), Exchange, SharePoint, and OneDrive experience
- Bachelor's degree in IT or equivalent certifications and/or experience
- Extensive experience managing Entra ID including managing users, groups, roles, applications, licenses, usage/insights, etc
- Expertise with a variety of command-line interfaces such as PowerShell, CMD, MS Graph API, etc
- Ability to perform Root Cause Analysis across a complex environment
- Hands on experience planning and performing tenant migrations
- Experience creating documentation for user and technical audiences
- Ability to clearly communicate complex technical concepts to individuals at all organizational levels
- Must embrace a mindset of constant growth and improvement
- Must be self-motivated, able to work with minimal supervision, and adaptable to change
- Must possess exceptional attention to detail
- Must be able to lawfully work within the US or Canada and have unrestricted work authorization in country of residence
Benefits
- This is a remote position.
- Medical benefits
- Dental benefits
- Vision benefits
- Employee rewards and recognitions program
- Wellness initiatives
- Sustainability initiatives
- DE&I initiatives
- Mental Health Support
Company Overview