Note: The job is a remote job and is open to candidates in USA. Children's Health is dedicated to making life better for children through innovative healthcare solutions. The Manager Patient Accounting will lead the operational management of Patient Financial Services, ensuring compliance and optimal revenue cycle performance while fostering team development and accountability.
Responsibilities
- Manages the day-to-day operations of assigned Patient Financial Services teams including billing, collections, payment review, customer service, and credit balance resolution to ensure the timely and accurate collection of the organization’s financial resources
- Leads operational performance related to accounts receivable management, aging reduction, denial resolution, and cash collections
- Uses operational and financial data to identify trends, monitor team performance, and implement strategies to improve productivity, efficiency, and financial outcomes
- Oversees processes to ensure accurate billing, timely follow-up, appropriate payment application, and resolution of outstanding accounts in accordance with payer guidelines and regulatory requirements
- Collaborates with internal partners including Managed Care, Compliance, Revenue Integrity, and Information Technology to resolve payer issues, address process gaps, and improve overall revenue cycle performance
Skills
- At least 7 years Progressive revenue cycle experience in a hospital or healthcare setting
- At least 3 years Direct leadership experience managing teams or supervisors
- Demonstrated experience driving measurable improvements in AR, denials, or cash performance
- Strong analytical skills with ability to interpret financial and operational data
- Experience managing payer-related issues, escalations, or contract compliance concerns
- Four-year Bachelor's degree or equivalent experience Healthcare administration, Business, Finance, or related field (or equivalent experience)
- HFMA certification (CRCR, CHFP) or similar credential
- Lean/Six Sigma or process improvement experience
- Experience with Epic Hospital/Professional Billing (HB/PB)
Benefits
- Employee portion of medical plan premiums are covered after 3 years.
- 4%-10% employee savings plan match based on tenure
- Paid Parental Leave (up to 12 weeks)
- Caregiver Leave
- Adoption and surrogacy reimbursement
Company Overview