Note: The job is a remote job and is open to candidates in USA. SWBC is a company focused on providing financial services, and they are seeking a Large-Market Account Manager to maintain and expand relationships with large-sized clients. The role involves understanding client needs, identifying growth opportunities, and ensuring satisfaction with products and services.
Responsibilities
- Builds and maintains strong, long-lasting relationships with large-sized clients, becoming their trusted advisor
- Identifies growth opportunities within client accounts and develop strategies to maximize revenue and profitability
- Stays up to date with our products and services to effectively present them to clients and address their inquiries
- Develops account plans and strategies that align with the company's objectives and client needs
- Works closely with internal teams, including Sales, Marketing, and Product Development, to ensure seamless client experiences
- Addresses and resolves client issues or concerns promptly and effectively, ensuring a positive client experience
- Provides regular reports on account status, revenue forecasts, and market trends to management
- Strives for the success and satisfaction of clients, ensuring they receive maximum value from our offerings
- Applies critical thinking skills to analyze client challenges, identify root causes, and develop innovative solutions that align with the company's goals and client objectives
- Auto or air travel to designated top clients within assigned territory, to also include prospective clients
Skills
- Bachelor's degree in business, Marketing, Finance, or a related field is typically required
- At least 2-3 years of relevant experience in account management, sales, or a related customer-facing role
- Strong written and verbal communication skills
- The ability to analyze issues, identify solutions, and implement them to meet client needs
- A deep commitment to understanding and meeting client needs, along with a focus on customer satisfaction
- Excellent interpersonal and relationship-building skills to establish and maintain trust with clients and colleagues
- Adherence to high ethical standards and a commitment to compliance with industry regulations
- The ability to work independently and stay motivated to achieve goals and targets
- Knowledge of financial services, risk management, or related fields is a plus
Benefits
- Competitive overall compensation package
- Work/Life balance
- Employee engagement activities and recognition awards
- Years of Service awards
- Career enhancement and growth opportunities
- Leadership Academy and Mentor Program
- Continuing education and career certifications
- Variety of healthcare coverage options
- Traditional and Roth 401(k) retirement plans
- Lucrative Wellness Program
Company Overview