Note: The job is a remote job and is open to candidates in USA. AmeriHealth Caritas is a mission-driven health care organization that delivers comprehensive, outcomes-driven care and health care solutions. The Medicaid Proposal Operations Manager leads end-to-end Medicaid RFX responses, coordinating capture, solution design, writing, production, compliance, and implementation hand-off. The role manages cross-functional stakeholders, proposal quality, risk, schedules, submissions, and continuous improvement.
Responsibilities
- Own assigned Medicaid RFXs from kickoff through submission, orals/BAFOs, post-award debriefs, and commitment hand-off
- Independently manage small to mid-sized procurements; co-lead large, multi-volume RFXs with the Director, Proposal Management
- Develop and maintain proposal schedules, compliance matrices, decision logs, risk/issue logs, and traceability tools
- Ensure alignment across strategy, solution design, pricing, and narrative throughout the proposal lifecycle
- Proactively identify risks and escalate with clear options and recommendations
- Lead efficient, decision-focused status and working meetings, often at high frequency during peak periods
- Serve as the primary point of contact for proposal-related communications, ensuring clarity, consistency, and documentation
- Coordinate and manage RFX Q&A, amendments, and addenda, translating impacts into clear, actionable guidance for stakeholders
- Partner closely with executives, health plan leaders, SMEs, consultants, and functional teams to secure timely decisions and alignment
- Conduct detailed RFX analysis covering submission requirements, mandatory forms, evaluation criteria, and scoring
- Enforce disciplined compliance and quality processes, including Shipley-style color reviews, version control, and document standards
- Ensure consistency and accuracy across all volumes, forms, and attachments, and capture all commitments for operational hand-off
- Oversee electronic and/or physical production and submission, ensuring error-free, professional, and on-time delivery
- Support or lead post-award debriefs, synthesizing feedback to strengthen proposal processes, tools, and templates aligned with best practices
- Adjust work hours as needed to meet non-negotiable deadlines
- Maintain composure and sound judgment under pressure while modeling realistic planning and healthy escalation practices
Skills
- The Medicaid Proposal Operations Manager is highly visible and hands-on, serving as the central integrator across capture, solution design, writing, production, and implementation hand-off. It requires strong Medicaid expertise, exceptional communication skills, rigorous attention to detail, and the ability to lead complex, fast-paced efforts involving executive and cross-functional stakeholders
- Bachelor's degree or equivalent and relevant experience
- At least five (5)+ years of proposal, capture, or complex program management experience in healthcare, preferably Medicaid managed care
- Proven success leading cross-functional teams and owning end-to-end proposal outcomes
- Strong Medicaid program knowledge
- Exceptional written and verbal communication skills for diverse audiences
- Demonstrated attention to detail, document control discipline, and compliance rigor
- Advanced proficiency with Microsoft Office and collaboration/project management tools
- Shipley proposal management training or certification
- Experience leading large, multi-state Medicaid RFPs and managing concurrent RFXs
- Familiarity with pre-RFX shaping and partnership strategies
- This is a 100% Remote position but we prefer you live in EST or CST time zones
Benefits
- Flexible work solutions including remote options and hybrid work schedules
- Paid time off including holidays and volunteer events
- Health insurance coverage for you and your dependents on Day 1
- 401(k)
- Tuition reimbursement
Company Overview
Company H1B Sponsorship