Note: The job is a remote job and is open to candidates in USA. AmeriHealth Caritas is a mission-driven organization dedicated to delivering comprehensive healthcare solutions. The Medicaid Proposal Operations Manager leads the execution of Medicaid RFX responses, ensuring high-quality proposals through collaboration and compliance. This role requires strong Medicaid expertise and exceptional communication skills to manage complex proposals and stakeholder relationships effectively.
Responsibilities
- End-to-End Proposal Leadership
- Own assigned Medicaid RFXs from kickoff through submission, orals/BAFOs, post-award debriefs, and commitment hand-off
- Independently manage small to mid-sized procurements; co-lead large, multi-volume RFXs with the Director, Proposal Management
- Develop and maintain proposal schedules, compliance matrices, decision logs, risk/issue logs, and traceability tools
- Ensure alignment across strategy, solution design, pricing, and narrative throughout the proposal lifecycle
- Proactively identify risks and escalate with clear options and recommendations
- Lead efficient, decision-focused status and working meetings, often at high frequency during peak periods
- Serve as the primary point of contact for proposal-related communications, ensuring clarity, consistency, and documentation
- Coordinate and manage RFX Q&A, amendments, and addenda, translating impacts into clear, actionable guidance for stakeholders
- Partner closely with executives, health plan leaders, SMEs, consultants, and functional teams to secure timely decisions and alignment
- Conduct detailed RFX analysis covering submission requirements, mandatory forms, evaluation criteria, and scoring
- Enforce disciplined compliance and quality processes, including Shipley-style color reviews, version control, and document standards
- Ensure consistency and accuracy across all volumes, forms, and attachments, and capture all commitments for operational hand-off
- Oversee electronic and/or physical production and submission, ensuring error-free, professional, and on-time delivery
- Support or lead post-award debriefs, synthesizing feedback to strengthen proposal processes, tools, and templates aligned with best practices
- Adjust work hours as needed to meet non-negotiable deadlines
- Maintain composure and sound judgment under pressure while modeling realistic planning and healthy escalation practices
Skills
- Bachelor's degree or equivalent and relevant experience
- At least five (5)+ years of proposal, capture, or complex program management experience in healthcare, preferably Medicaid managed care
- Proven success leading cross-functional teams and owning end-to-end proposal outcomes
- Strong Medicaid program knowledge
- Exceptional written and verbal communication skills for diverse audiences
- Demonstrated attention to detail, document control discipline, and compliance rigor
- Advanced proficiency with Microsoft Office and collaboration/project management tools
- Experience leading large, multi-state Medicaid RFPs and managing concurrent RFXs
- Familiarity with pre-RFX shaping and partnership strategies
- Shipley proposal management training or certification
Benefits
- Flexible work solutions including remote options
- Hybrid work schedules
- Paid time off including holidays and volunteer events
- Health insurance coverage for you and your dependents on Day 1
- 401(k)
- Tuition reimbursement
Company Overview
Company H1B Sponsorship