Note: The job is a remote job and is open to candidates in USA. Palo Alto Networks is a cybersecurity company focused on protecting digital environments and advancing security technology. The MDR Shift Analyst will support Unit 42's 24x7 managed detection and response operations by monitoring customer environments, investigating alerts and incidents, analyzing security data, and coordinating response improvements during overnight, weekend, and holiday shifts.
Responsibilities
- Monitor and investigate security alerts across customer environments
- Triage, investigate, and respond to security incidents from detection through resolution
- Analyze endpoint, network, and log data to identify malicious activity
- Communicate findings and remediation recommendations to customers and internal teams
- Document investigations, response actions, and incident outcomes
- Partner with Threat Intelligence, Threat Hunting, and Security Research teams to improve detections and response capabilities
Skills
- 3+ years of SOC, Incident Response, MDR, or Managed Security Services experience
- Hands-on experience with EDR, SIEM, SOAR, and firewall technologies
- Strong understanding of cyber threats, attack techniques, and incident response processes
- Excellent written and verbal communication skills
- This position supports a 24x7 MDR operation and requires flexibility to work day shifts, weekend, and holiday shifts based on business and customer needs
- Please note that we will not sponsor applicants for work visas for this position
- Cortex XDR and/or Cortex XSOAR experience
- Previous experience working shift-based or overnight security operations
- CySA+, CEH, or similar security certifications
- MDR, managed security, military cyber, or intelligence experience
Benefits
- This role is remote.
- The offered compensation may also include restricted stock units and a bonus.
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