Note: The job is a remote job and is open to candidates in USA. Cleo is a fintech company on a mission to change humanity's relationship with money. They are seeking a Marketing Strategy & Operations Lead to implement operational improvements and develop strategies while building a culturally relevant brand within Artificial Intelligence.
Responsibilities
- Own end-to-end delivery of large, high-impact projects (ie. GTM launches, regulatory implementations, major product rollouts)
- Manage complex cross-functional workstreams by centrally owning communications and timelines, launching high quality creative on-time, and raising creative standards and outputs across teams to increase brand consistency
- Establish and streamline marketing operations processes and approval workflows to increase efficiency and improve ways of working
- Optimize and oversee marketing operations tools to streamline campaign execution
- Partner closely with marketing leadership on marketing planning cycles by translating business objectives into actionable marketing roadmaps, setting KPIs, and optimizing resource and budget allocation across channels to drive growth
- Collaborate with leadership on ambiguous, high-impact special projects such as pilot marketing initiatives, identifying brand growth opportunities, and developing structured, data-driven business cases
- Scale the brand measurement learning agenda and experimentation framework, including reporting dashboards
- Develop and maintain brand governance frameworks, including brand guidelines, messaging architectures, and visual identity standards
Skills
- 5+ years of experience within marketing operations, brand, and creativity
- Experience designing and implementing complex brand marketing processes and workflows with relevant tools
- Strong project management skills with experience leading cross-functional projects
- Proven ability to navigate ambiguity and solve problems in a structured way
- Deep understanding of how brand drives business outcomes
Benefits
- A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles.
- Work fully remotely for the US team.
- Virtual socials and an annual company offsite in Europe with all expenses paid.
- Company-wide performance reviews every 6 months
- Generous pay increases for high-performing team members
- Equity top-ups for team members getting promoted
- 15 days annual leave a year + 5 additional floating flexible days per year + public holidays (+ an additional day for every year you spend at Cleo)
- 1 extra day a year to be used for learning
- 1 extra day for volunteering
- 401k matching
- Medical Insurance, Dental and Vision care
- Generous Parental Leave
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities, online and in-person
- We'll pay for your OpenAI subscription
- Online mental health support via Spill
Company Overview