Note: The job is a remote job and is open to candidates in USA. Fridays Health is hiring a Marketing Operations & Program Coordinator to plan and coordinate work across its marketing organization. The role manages calendars, cross-functional workflows, promotion and launch readiness, documentation, and compliance checks so marketing initiatives are delivered predictably.
Responsibilities
- Own and maintain the master marketing calendar across all channels (paid, email, web, product, partnerships)
- Ensure all campaigns, promotions, and launches are planned months in advance with clear milestones, owners, and dependencies
- Partner with marketing leadership to translate annual and quarterly priorities into executable plans
- Identify timeline risks early and proactively resolve bottlenecks
- Act as the operational quarterback for marketing initiatives—from intake through launch
- Manage cross-functional workflows involving Creative, Legal, Clinical, Product, Engineering, CRM, and Media
- Ensure all creative requests, campaign briefs, and promotional plans are properly scoped, tracked, and approved
- Keep work moving forward without leadership needing to chase updates
- Coordinate all promotional campaigns end-to-end, including: offer documentation, promo code creation, asset requests and approvals, channel readiness across web, email, paid media, and CRM
- Ensure promotions are clearly documented and communicated to all stakeholders
- Serve as the operational hub during launches, ensuring nothing falls through the cracks
- Own day-to-day operation of Monday.com for the marketing team
- Build, maintain, and continuously improve workflows that increase visibility, accountability, and speed
- Maintain clear SOPs, process docs, and templates in Notion
- Help move the organization from reactive execution to predictable delivery
- Partner closely with Legal and Clinical teams to ensure marketing materials meet healthcare advertising and compliance standards
- Perform first-pass reviews to confirm required disclaimers, claims, and approvals are in place before launch
- Ensure final, approved versions are used across all channels
Skills
- 2–4 years of experience in marketing operations, program coordination, or project management
- Proven ability to manage complex, cross-functional initiatives
- Strong organizational, documentation, and communication skills
- Experience working in tools like Monday.com, Asana, Jira, or similar PM platforms
- Comfort operating in regulated or compliance-heavy environments
- Ability to manage multiple workstreams without dropping details
- Familiarity with performance marketing concepts and metrics
- Exposure to CRM, email marketing, or lifecycle campaigns
- Experience supporting high-growth or multi-channel marketing teams
- Experience in healthcare, telehealth, or other regulated industries
Benefits
- Health, dental, and vision insurance
- Flexible PTO
- Remote-first work environment
- Direct exposure to marketing leadership and company strategy
- A real opportunity to help shape how a scaling marketing org operates
Company Overview
Company H1B Sponsorship