Note: The job is a remote job and is open to candidates in USA. Tandem Diabetes Care develops diabetes technology products and services, including insulin delivery systems, for people living with diabetes and their healthcare providers. The Marketing Analytics Manager supports measurement and insights across HCP and patient marketing, maintaining frameworks, dashboards, attribution and ROI reporting, segmentation analyses, and funnel performance inputs. The role partners with cross-functional stakeholders to translate marketing performance trends into prioritized business actions.
Responsibilities
- Maintains a consistent measurement framework across HCP and patient journeys, connecting marketing activity to downstream commercial outcomes such as qualified leads, referrals/pipeline proxies, orders/starts, renewals, and retention
- Partners with the COE, Sales Analytics, Marketing, Finance, Strategy, IT/Data, CRM, and marketing automation teams to standardize KPI definitions, audience logic, routing rules, reporting requirements, and documented assumptions
- Develops and maintains recurring dashboards, weekly performance views, monthly scorecards, and leadership-ready summaries that provide trusted, consistent views of marketing and funnel performance
- Supports attribution and ROI reporting across patient and HCP marketing channels, including paid search, social, email, web/app engagement, education content, conferences, speaker programs, targeted outreach, and field-enabled initiatives
- Applies practical measurement methods, including first-touch, last-touch, rules-based attribution, channel-level performance views, campaign lift reads, pre/post analysis, matched comparisons, and holdout structures where feasible
- Conducts segmentation and targeting analysis for HCP and patient programs, including specialty, practice archetype, account potential, engagement, adoption indicators, eligibility/fit proxies, intent signals, journey stage, conversion propensity, and renewal indicators
- Links HCP marketing exposure to field execution and downstream outcomes, including lead routing quality, follow-up SLAs, territory or segment conversion, leakage reasons, cycle-time trends, and recommendations to continue, adjust, or stop programs
- Measures the patient funnel from lead capture through qualified lead, conversion, order/start, and retention/renewal where data is available, identifying where patients stall or drop out and sizing conversion and efficiency opportunities
- Translates performance trends, root-cause findings, and funnel insights into prioritized actions with clear owners, expected impact, and measurement approach
- Supports campaign taxonomy, UTM standards, event definitions, tagging requirements, data quality monitoring, dashboard enhancements, reporting improvements, and issue resolution
- Provides marketing funnel inputs for AOP, quarterly forecasts, Growth/Performance reviews, and business reviews, including lead volume, conversion rates, campaign timing, cycle-time lag, operational constraints, and expected lift from priority programs
Skills
- Strong understanding of funnel analytics, KPI design, campaign measurement, attribution concepts, and ROI reporting
- Hands-on experience with BI tools such as Power BI, Tableau, or Looker
- Strong SQL skills required, including data extraction, joins, aggregations, data validation, and performance reporting logic
- Experience building data science models in Python or R required
- Working knowledge of CRM and marketing automation platforms such as Salesforce, Eloqua, Marketo, HubSpot, or similar systems
- Ability to work with imperfect data, identify quality issues, document assumptions, and explain limitations clearly
- Experience partnering with Marketing, Sales, Finance, Strategy, IT/Data, or Operations stakeholders
- Remote: This position is fully remote and open to candidates within the United States
- Applicants must be authorized to work for any employer in the U.S
- Power BI experience preferred
- Healthcare, medtech, pharma, diabetes, or regulated industry experience preferred
- Exposure to campaign lift analysis, pre/post analysis, matched market comparisons, or basic holdout testing preferred
- Experience with web analytics, tagging, UTM governance, digital media reporting, or customer journey analytics preferred
- Familiarity with privacy-safe measurement, consent rules, and compliant analytics practices in a regulated environment preferred
- Bachelor's degree (B.A/B.S.) in related field or combination of equivalent education and applicable work experience
- 7 plus years of technical experience in marketing analytics, commercial analytics, digital analytics, sales analytics, or a related analytics role
- Experience supporting marketing performance measurement across digital, field, HCP, patient, or customer engagement channels
Benefits
- Bonus and a robust benefits package
- Medical, dental, and vision benefits available your first day
- Health savings accounts
- Flexible spending accounts
- 11 paid holidays per year
- A minimum of 20 days of paid time off, with accrual starting on day 1
- 401k plan with company match
- Employee Stock Purchase plan
- Fully remote position open to candidates within the United States
- Equipment for the role will be provided
- Virtual training
Company Overview