Note: The job is a remote job and is open to candidates in USA. Escapology operates more than 120 corporate and franchise locations and is seeking a highly organized Marketing Administrator. The role coordinates new-venue onboarding, recurring marketing execution, platform and information management, project administration, reporting, budget support, and franchisee assistance while ensuring marketing work is completed accurately and on time.
Responsibilities
- Coordinate marketing onboarding for new Escapology locations from initial setup through grand opening
- Maintain new-venue marketing schedules, checklists, deadlines, and required materials
- Collect location information, photography, contact details, hours, links, game information, and other launch assets
- Set up or update locations across approved marketing platforms, listings, websites, reporting tools, and internal systems
- Coordinate with franchisees, Operations, Creative, the Organic Growth Strategist, and the Website & Marketing Technology Manager to keep launches on schedule
- Track missing information and follow up proactively with the responsible parties
- Perform post-launch checks to confirm that location information is accurate and functioning properly
- Complete recurring marketing tasks based on established strategies, calendars, and processes
- Support the execution of promotions, email campaigns, organic initiatives, website updates, and franchisee communications
- Coordinate requests for graphics, content, location information, approvals, and campaign materials
- Upload or distribute approved marketing materials across relevant platforms
- Help maintain promotional calendars, implementation schedules, and location participation records
- Proofread and quality-check marketing materials before publication or distribution
- Maintain accurate venue, franchisee, vendor, and marketing platform information
- Complete approved updates to business listings, website location information, reporting systems, and other marketing tools
- Organize marketing files, templates, guides, platform credentials, and supporting documentation
- Help administer user access and subscriptions for approved marketing platforms
- Maintain clear records of completed work and outstanding requests
- Upload creatives and add tracking to promotional assets in Quantcast and other marketing platforms
- Create, assign, monitor, and update tasks in Asana
- Follow up on overdue tasks, missing approvals, and unresolved dependencies
- Prepare agendas, notes, status updates, and action-item recaps for marketing meetings
- Help the VP of Marketing and other team members maintain visibility into deadlines and project status
- Identify recurring workflow problems and recommend administrative process improvements
- Compile recurring reports and confirm that required information has been received
- Assist with the organization and distribution of venue-level marketing reporting
- Track marketing invoices, expenses, subscriptions, budgets, and vendor information
- Help reconcile location participation, fees, and approved marketing expenditures
- Maintain accurate spreadsheets and supporting documentation
- Respond to routine marketing questions or route them to the appropriate team member
- Provide franchisees with approved templates, guides, links, and marketing resources
- Communicate deadlines, outstanding needs, and implementation instructions clearly
- Provide responsive, professional support while maintaining established processes and boundaries
Skills
- Approximately 2–5 years of experience in marketing coordination, administration, project support, franchise support, or a related role
- Exceptional organization, accuracy, and attention to detail
- Demonstrated ability to manage numerous small tasks and deadlines without losing follow-through
- Strong written communication and proofreading skills
- Comfort working with spreadsheets, databases, task-management platforms, and web-based marketing systems
- Ability to follow established processes while recognizing when an issue needs to be escalated
- Comfortable learning new platforms and completing repetitive setup work accurately
- Experience with Google Workspace, Microsoft Office, Asana, Canva, CMS platforms, or similar tools is preferred
- Experience supporting multiple locations, franchisees, or distributed teams is a plus
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Remote work
Company Overview