Note: The job is a remote job and is open to candidates in USA. Saratech is an engineering services firm and Siemens software partner that helps companies design and manufacture complex products across multiple industries. The Manufacturing Application Engineer will provide technical expertise, customer support, software demonstrations, implementation, configuration, training, and services support for Siemens manufacturing tools, including Tecnomatix, Line Designer, and Opcenter.
Responsibilities
- Provide technical expertise and support for software products, including troubleshooting and resolving issues
- Provide higher-level technical support to extend our customers' abilities to apply Tecnomatix, Line Designer, and/or Opcenter solutions to meet design challenges
- Perform pre/post sales customer support including software demonstrations
- Implement, configure, and customize Siemens tools to meet business requirements
- Work closely with clients to analyze their current processes, identify areas for improvement, and get user adoption on the solutions effectively
- Develop user training materials and conduct training sessions to enhance the adoption of Siemens tools
- Develop a foundational knowledge of the standards and regulatory requirements which affect the design and manufacture of products
- Contribute to future software releases by prioritizing known product defects and communicate customer feedback to Siemens' product development teams
- Collaborate with cross-functional teams to ensure the successful deployment of electrical tool strategies
- Keep up to date with the latest industry trends, technologies, and best practices
- Contribute to the continuous enhancement of our offerings based on customer feedback
- Gain further knowledge of CAD/CAM/CAE/PLM/eCAD/EDA/Mfg solutions and market needs
Skills
- * Bachelor's or master's degree in engineering
- * A desire to work in the product lifecycle management field focusing on Siemens' manufacturing tools
- * Strong understanding of engineering processes and product development cycles
- * Experience with engineering tools like CAD, CAM, CAE, PLM, eCAD, EDA, Mfg
- * Proficient in one or more programming or scripting languages
- * Exceptional problem-solving abilities and analytical skills
- * Excellent communication and interpersonal skills to effectively interact with clients and team members
- * US Citizen for ITAR related work
- * Project management experience is a plus
Benefits
- Medical, dental, and vision coverage for all full-time regular employees and dependents
- Optional FSA, HSA, life insurance, and long- and short-term disability benefits
- 401(k) plan with company matching, available to all employees
- Discretionary Time Off vacation policy for full-time regular exempt employees after 90 days from their start date
- Paid Time Off plan for full-time regular non-exempt employees after 90 days, accruing 3.33 hours per pay period
- 8 paid holidays per year for all full-time employees
- An extra floating holiday per year for full-time non-exempt employees
- 32 paid sick hours per year for all full-time employees
- 24 paid sick hours per year or the minimum sick time required by the state for part-time employees
- Opportunities for professional growth and career advancement
- Exposure to the latest technologies and innovative projects
- Flexible working arrangements to balance work and personal life
- A supportive culture that values diversity, equity, and inclusion
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