Note: The job is a remote job and is open to candidates in USA. CloudIngest is seeking a Manhattan consultant to support Manhattan Active Warehouse Management solutions. The role provides advanced technical support, manages MAWM configuration and system updates, improves warehouse workflows, collaborates with cross-functional teams, and liaises with the Manhattan CSO organization on issue resolution and enhancements.
Responsibilities
- Technical Support: Provide advanced (L2/L3) support, troubleshoot issues, resolve bugs
- System Management: Perform MAWM configuration for bug fixes and performance tuning , and ensure alignment with business needs, handling updates, patches, and upgrades
- Process Improvement: Develop automated solutions, optimize workflows (picking, packing, etc.), and identify enhancements
- Cross-Functional Collaboration: Work with IT, infrastructure, ERP (e.g., SAP), and warehouse operations teams
- Vendor Liaison : Collaborate with Manhattan CSO organization on issue resolution, platform capabilities and enhancements
- Adhere and align to IT Change Management and Governance Process
Skills
- Should have experience working in WMS Support team
- Warehouse operations domain experience is a must
- Should be open to travel at least 20% with no restrictions to travel to Mexico and Canada
- 10+ years of working with best in breed WMS Solutions is a must
- Manhattan WMS and LM experience is mandatory
- Needs to have multiple full lifecycle MAWM Implementation experience
- Should have the good understanding of the complete WMS Process Flows
- Good experience in WMS Cloud implementations
- Understanding & Developing Complex WMS Rules
- Understanding & Developing Workflows
- Should have excellent technical skills and should be able to independently handle the technical assignments
- Understand & capable of designing WMS and/or Legacy system(s) Integrations
- Must possess strong communication skills both verbal and written
Benefits
- Travel to Mexico and Canada without restrictions
- At least 20% travel
Company Overview
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