Note: The job is a remote job and is open to candidates in USA. AmeriHealth Caritas is a mission-driven health care organization providing managed care and community health solutions. The Manager Social Care supports the Social Care strategy for AmeriHealth Caritas North Carolina by developing community partnerships, implementing social care programs and workflows, and overseeing Social Care Partners. The role also collaborates with internal and external stakeholders to improve member outcomes and adapt initiatives to community needs.
Responsibilities
- The Manager Social Care supports the implementation of the Office of Health Impact's Social Care strategy within AmeriHealth Caritas North Carolina
- This role serves as a hands-on, working leader who directly engages with community organizations while overseeing the day-to-day operations and performance of Social Care Partners
- As the Manager Social Care, you will develop and sustain strategic community partnerships; implement standardized social care programs, processes, and workflows; and work closely with internal teams and external stakeholders to improve member outcomes
- You will maintain consistent execution of enterprise-wide Social Care initiatives while thoughtfully adapting local implementation to reflect the needs, resources, and priorities of the communities served
Skills
- For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required
- * This is a remote role requiring residency in one of the following counties in North Carolina: Onslow, Jones, Pitt, Duplin, Wayne, Lenoire, or Greene
- * Monday through Friday, 8:30 AM EST to 5:00 PM EST
- * Up to 30% local travel to meet with social partners and stakeholders within the community
- * Limited overnight travel to attend conferences
- * Bachelor's Degree in Public Health, Social Work, Healthcare Administration or related field required
- * Demonstrated community and stakeholder engagement experience required
- * Minimum of 3 years of experience directly leading teams within a matrix environment
- * Must possess valid driver's license and ability to travel within the designated service area
- * Cultivates strategic partnerships and fosters cross-functional collaboration
- * Data-driven, evidence based approach to identify targeted preventions and improve programming quality and outcomes
- * Strong working knowledge of MS Office to include SharePoint, Teams, Outlook, Word, PowerPoint, and Excel
- Previous non-profit experience preferred
- * Experience within a health plan or managed care organization focused on community outreach preferred
Benefits
- This is a remote role requiring residency in one of the following counties in North Carolina: Onslow, Jones, Pitt, Duplin, Wayne, Lenoire, or Greene
- Flexible work solutions including remote options, hybrid work schedules
- Paid time off including holidays and volunteer events
- Health insurance coverage for you and your dependents on Day 1
- 401(k)
- Tuition reimbursement
Company Overview