Note: The job is a remote job and is open to candidates in USA. ModMed is a healthcare technology company that provides an AI-enabled, specialty-specific cloud platform. The Sales Development Manager will lead, coach, and scale an SDR team, drive qualified pipeline generation, and align sales development strategies with Sales, Marketing, and Revenue Operations. The role also focuses on performance management, process improvement, recruiting, and data-driven team effectiveness.
Responsibilities
- Lead, coach, and develop a team of Sales Development Representatives (SDRs) through regular feedback, performance reviews, and career development planning
- Set clear performance expectations and hold team members accountable to defined goals and key performance indicators (KPIs)
- Monitor individual and team performance, addressing gaps through coaching plans and continuous improvement initiatives
- Ensure consistent execution of sales development processes, including lead qualification, early engagement, and event-generated leads
- Drive high-quality pipeline generation by ensuring SDRs consistently source and schedule qualified meetings with target prospects
- Conduct regular one-on-one meetings to review call activity, written communications, and performance data
- Analyze activity, conversion, and pipeline data to identify trends, coaching opportunities, and process improvements
- Partner with Sales leadership to design and execute effective sales development strategies aligned to revenue goals
- Collaborate cross-functionally with Sales, Marketing, Enablement, and Specialty General Managers to ensure alignment, messaging consistency, and smooth lead handoff
- Leverage Salesforce and analytics tools to track performance, report results, and inform data-driven decision making
- Proactively share insights and recommendations with stakeholders to improve pipeline health and team effectiveness
- Recruit, interview, hire, and onboard new SDRs, creating a supportive and inclusive team environment
- Reinforce sales enablement training and ensure team readiness across product knowledge, sales skills, and market focus areas
- Foster ongoing learning through coaching, team meetings, and skill development initiatives
- Build a motivating team culture through recognition, communication, and engagement
- Maintain visibility into team performance through dashboards and reporting
- Forecast SDR pipeline contribution and adjust strategies to address gaps
- Model company values by demonstrating accountability, adaptability, effective communication, customer focus, and results-driven leadership
Skills
- * Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or a related field (preferred). *Equivalent professional experience is accepted in lieu of a degree.*
- * Ongoing professional development in sales leadership, management, or revenue operations is a plus
- * Excellent verbal and written communication skills
- * Proven experience leading, coaching, and developing sales or sales development teams
- * Results-oriented with a track record of meeting or exceeding goals
- * Strong organizational and time-management skills
- * Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or a related field (preferred)
- * Experience in healthcare, healthcare IT, SaaS, or B2B technology is strongly preferred
Benefits
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
- 401(k) matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation; after one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
- Generous Paid Time Off and Paid Parental Leave programs
- Company-paid Life and Disability benefits
- Flexible Spending Account
- Employee Assistance Programs
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
- Professional development opportunities, including tuition reimbursement programs
- Unlimited access to LinkedIn Learning
- Global presence and in-person collaboration opportunities
- Dog-friendly HQ (US)
- Hybrid office-based roles and remote availability for some roles
- Weekly catered breakfast and lunch
- Treadmill workstations
- Zen and wellness rooms within our BRIC headquarters
Company Overview