Note: The job is a remote job and is open to candidates in USA. Ashton North LLC is conducting a confidential search for a project management leader supporting enterprise software implementations in scientific laboratory environments. The Manager of Project Management will lead, coach, and develop a team of Project Managers, improve delivery processes, oversee project portfolios, and represent the organization in customer and executive engagements.
Responsibilities
- Lead, coach, mentor, and develop a team of approximately seven Project Managers
- Establish accountability for successful project delivery, ensuring implementations are completed on schedule, within scope, and aligned with customer expectations
- Serve as the primary leadership escalation point for project related customer concerns
- Build trusted relationships with customer executives while representing the organization during executive meetings, steering committees, and key customer engagements
- Drive continuous improvement initiatives that shorten implementation timelines, improve project consistency, and enhance customer satisfaction
- Evaluate existing project management processes and identify opportunities to improve efficiency, scalability, and execution
- Partner with Sales during pre sales engagements to develop realistic implementation plans and ensure customer commitments are achievable
- Monitor project portfolios including resource utilization, forecasting, risks, and overall delivery performance
- Lead issue resolution across cross functional teams while maintaining project momentum
- Develop project management best practices and promote consistency across the organization
- Conduct regular coaching sessions, performance reviews, and career development planning for direct reports
- Foster a collaborative, high performing team culture focused on accountability and customer success
- Leverage AI enabled tools to improve project planning, communication, reporting, and overall delivery effectiveness
Skills
- Bachelor's degree or equivalent professional experience
- Ten or more years of progressive project or program management experience leading complex enterprise software implementations
- Five or more years of direct people leadership with responsibility for hiring, coaching, mentoring, performance management, and employee development
- Demonstrated success leading remote teams
- Experience managing multiple concurrent implementation projects and customer engagements
- Strong executive presence with the ability to confidently communicate with senior leadership and customer executives
- Excellent verbal and written communication skills
- Strong analytical, organizational, and problem-solving abilities
- Experience with Agile, Scrum, Waterfall, or similar project management methodologies
- Candidates must possess project management experience supporting scientific laboratory environments, including one or more of the following:
- Public Health Laboratories
- Environmental Testing Laboratories
- Life Sciences
- Laboratory Informatics
- Scientific Software Implementations
- Direct management experience with performance reviews, coaching, mentoring, and employee development
- The confidence and executive presence to represent leadership with customers and executive teams
- A collaborative leadership style that develops others while holding teams accountable
- A continuous improvement mindset focused on simplifying processes and reducing implementation timelines
- The ability to balance customer satisfaction with operational excellence
- Approximately 30% travel throughout the United States for customer visits, leadership meetings, and industry events
- PMP, PRINCE2, PMI ACP, or similar project management certification preferred
- Enterprise software implementation leadership
- Professional services or consulting environment
- Lean, Six Sigma, or other continuous improvement methodologies
- Experience improving implementation efficiency and delivery performance
- Strong understanding of the financial impact of project execution, including resource utilization and project profitability
- Experience incorporating AI tools into project management workflows
Benefits
- Remote work arrangement
Company Overview