Note: The job is a remote job and is open to candidates in USA. Intelex Technologies ULC is a global leader in Environment, Health, Safety, Quality, and Sustainability Management Software. The Manager of Product Solution Engineering will lead a team that collaborates across departments to enhance product adoption and drive innovation by delivering scalable solutions that meet customer needs.
Responsibilities
- Leading, developing and growing a team of Product Solutions Engineers
- Creating a collaborative and engaging culture to reward effective product solutioning, creativity and long-term customer success
- Collaborating with the Product, Engineering and Quality teams to define the PSE craft and level of excellence
- Coaching Product Solutions Engineers to be technical advisors, solution consultants and expert generalists on the Inte platform
- Leading Solutions Engineers in cross functional initiatives and build partnerships with sales, services, support and marketing
- Identifying opportunities to scale the impact of the Solutions Engineering teams
- Building and maintaining internal relationships (Sales, Launch, Product) while advocating for prospective and current customers
- Identifying and owning initiatives to improve and develop the team’s craft and performance
- Coaching, mentoring, and developing the team through strong and frequent feedback
Skills
- Strong technical background, with demonstrated success in Professional Services, Support and/or customer-facing roles
- Experience working closely with or directly as a Solutions Architect individual contributor or leader
- Strong analytical abilities in visualizing, capturing information, and analyzing data to manage risk and solve complex problems
- Strong communication skills with the ability to tailor communication to senior leaders, key stakeholders, and teams
- Internal and external negotiation experience with the ability to work across team boundaries to build alignment
- Hands-on experience in team management that reflects a nimble and adaptive approach, thriving in fast-paced settings that encourage innovative problem-solving
- Demonstrated ability to inspire and lead teams in delivering technical solutions that align closely with customer needs and business objectives
- Exhibits strength in the 5 Expectations of Leadership
- Hire the Best People
- Set and Hold High Standards
- Create the Conditions for Success
- Invest in Strong Relationships
- Be Great Storytellers
- A desire to work in lean, agile work environments where resourcefulness and flexibility are highly valued
Benefits
- Eligible for bonus as part of the total compensation package
Company Overview
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