Note: The job is a remote job and is open to candidates in USA. Dana-Farber Cancer Institute is hiring a Product Portfolio Manager to lead the strategic direction, operational performance, and evolution of products, applications, and capabilities supporting a business domain. The role leads a team, partners with business and technology leaders, and manages product direction, service performance, release planning, adoption, and portfolio value.
Responsibilities
- Provides strategic and operational leadership for an integrated portfolio of products, applications, and capabilities supporting an assigned business domain. Translates organizational and business objectives into portfolio priorities, balancing daily operational needs with longer-term business and technology objectives. Maintains a holistic understanding of end-to-end business processes and dependencies across the domain and with other functional areas
- Partners with business and technology leaders to define product direction, priorities, roadmaps, and investment recommendations for the portfolio. Leads the team in evaluating new capabilities, features, enhancements, and emerging technologies based on business value, user needs, operational impact, risk, and available resources. Oversees release planning and coordinates priorities across products and teams to drive cohesive and sustainable improvements
- Provides oversight of the day-to-day management, health, service, and support of the domain portfolio, ensuring established quality, performance, and service expectations are met. Sets priorities for operational work, customer service, issue resolution, and continuous improvement while coordinating with other technology teams to maintain business continuity. Identifies operational risks, recurring issues, and opportunities for improvement and ensures appropriate actions are prioritized and addressed
- Serves as a primary relationship leader between the business and technology organizations for the assigned domain, fostering strong partnerships and effective communication. Represents business needs while balancing enterprise objectives, cross-functional dependencies, technology standards, governance, and resource constraints. Uses sound judgment to make decisions within established objectives and governance and develops recommendations for matters requiring broader leadership direction
- Works with Product Management leadership and business stakeholders to establish and manage KPIs that measure portfolio health, service performance, adoption, and business value. Partners with Change Management, Communication, Training, and Adoption teams to coordinate readiness, communications, and adoption of new capabilities and improvements. Uses performance data, stakeholder feedback, and business outcomes to inform priorities and ensure the organization realizes sustained value from its products and technology investments
- Supervises staff. Hires, develops, and manages staff to achieve organizational goals. Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures. Mentors staff, fosters career growth, and cultivates a positive and productive work environment
Skills
- Demonstrated understanding of product management, portfolio management, business process analysis, technology delivery, and the lifecycle management of enterprise products and applications
- Strong grasp of business and technology planning, service management, change and adoption practices, and approaches for measuring product performance and business value
- Broad understanding of organizational objectives, governance practices, industry trends, and the interdependencies among business functions, processes, products, and technology capabilities
- Demonstrated ability to translate business needs and organizational objectives into clear product strategies, priorities, roadmaps, and actionable plans
- Strong relationship-building and communication skills, with the ability to influence business and technology stakeholders, facilitate decisions, navigate competing priorities, and communicate complex information effectively
- Proven ability to lead, mentor, and develop diverse teams while establishing clear expectations, accountability, collaboration, and engagement
- Demonstrated ability to balance strategic priorities with day-to-day operational demands while maintaining focus on service quality, business continuity, and long-term value
- Strong analytical and problem-solving capabilities, with the ability to evaluate complex business processes, technology capabilities, performance information, and cross-functional dependencies to identify risks and opportunities
- Sound judgment and decision-making skills, with the ability to operate independently within established objectives and governance, influence across organizational boundaries, and develop recommendations that support effective portfolio and business decisions
- Bachelor's Degree in Information Systems, Business Administration, or a related field required
- 5 years of progressive experience leading products, applications, or technology capabilities supporting business functions required
- Demonstrated experience leading cross-functional teams, managing stakeholder relationships, and balancing operational priorities with strategic initiatives required
- Experience translating business needs into product direction, priorities, roadmaps, and continuous improvement opportunities required
Benefits
- Remote work with occasional time on campus.
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