Note: The job is a remote job and is open to candidates in USA. Hadassah is a mission-driven organization seeking an experienced, strategic, and highly analytical professional to support its individual giving team. The Manager will oversee philanthropy reporting, donor data management, operational processes, project management, Salesforce troubleshooting, and supervision of a Philanthropy Associate.
Responsibilities
- Lead strategic operations and project management for the Individual Giving team, including donor reporting, information management, and cross-departmental initiatives
- With the National Director, manage annual donor, and fundraising reports, ensuring accuracy, consistency, and data integrity
- Develop and manage complex donor reports, donor histories, year-end reporting, Annual Report donor listings, and other high-level projects
- Serve as a primary resource for fundraising staff and volunteer leaders, providing donor information, troubleshooting issues, and supporting regional fundraising efforts
- Research and resolve complex Salesforce and donor data challenges
- Partner closely with the National Director of Development on departmental priorities, special projects, and operational improvements
- Recommend and implement process enhancements that improve efficiency and effectiveness
- Supervise and mentor a Philanthropy Associate, providing guidance and oversight of work products and priorities
- Foster productive relationships with volunteers, fundraising professionals, and senior leadership through strong communication, diplomacy, and customer service
Skills
- Bachelor's degree required
- 5-10 years of nonprofit experience, including approximately 5 years in a management role
- Advanced expertise in Salesforce and strong proficiency with Excel, Teams, and SharePoint
- Demonstrated experience in donor reporting, financial reporting, data management, and project leadership
- Strong analytical and problem-solving skills, troubleshooting complex donor and data issues
- Demonstrated ability to partner with senior leaders and volunteers to improve systems, processes, and reporting
- Experience supervising, training, and motivating staff
- Track record of supporting fundraising success and advancing organizational mission
- Exceptional communication, relationship-building, and diplomacy skills
- Strong organizational abilities with a proven capacity to manage multiple priorities and deadlines
- Customer-service mindset and ability to navigate sensitive situations with professionalism and discretion
- Collaborative, solutions-oriented approach and interest in serving as a strategic thought
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