Note: The job is a remote job and is open to candidates in USA. Lumen is a connectivity and network infrastructure company serving enterprise, government, and community customers through fiber, cloud, edge, and AI-focused solutions. The Manager of Software Engineering will lead the M365 Power Platform team and oversee Microsoft 365 environments, including architecture, administration, integrations, security, governance, and operational excellence. The role also manages platform health and enables business efficiency through Microsoft 365 capabilities and process automation.
Responsibilities
- Lead the strategy, development, and governance of Microsoft 365 architecture, administrative standards, and platform capabilities while providing technical leadership and management oversight for enterprise Microsoft 365 environments
- Serve as the liaison between Lumen and Microsoft for platform deployment, maintenance, upgrades, and governance
- Manage platform health, availability, administration, support, documentation, policies, and operational processes
- Improve data lifecycle management, security, integrations, and process automation in partnership with IT, Security, Legal, and business teams
- Enable business outcomes by configuring Microsoft 365 capabilities that improve user efficiency and align with ITIL best practices
Skills
- Major/Degree: Computer Science, Engineering, or similar technical degree
- A minimum of 8 years of related Microsoft administrative and architecture work experience, including prior experience managing or leading technical teams in an enterprise environment
- Power Platform: Knowledge and experience with the Power Platform, including Power Apps, Power Automate, Power BI, and Copilot Studio. Candidates should be able to design, develop, and maintain solutions using these tools
- Extensive experience implementing and managing in Microsoft for processes and modules including Teams, SharePoint, One Drive, Power Platform tools and associated applications with security and access management
- Ability to analyze, troubleshoot and resolve complex software application related problems
- Exceptional customer service skills
- Experience troubleshooting integration management, security, and application issues
- PowerShell experience
- Relevant certifications, such as Microsoft Certified: Power Platform Developer Associate or Microsoft Certified: Power Platform Solution Architect Expert
- Working knowledge of software development methodologies, standards, and coding best practices
Benefits
- Remote position open to candidates based anywhere in the U.S.
- A comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
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