Note: The job is a remote job and is open to candidates in USA. Barracuda is a cybersecurity company providing protection for email, data, applications, and networks through cloud-based security solutions and managed services. The Manager, Site Reliability Engineering will lead and develop an SRE team while driving reliability, scalability, incident management, automation, operational excellence, and secure operations for critical SaaS applications.
Responsibilities
- Lead, coach, and develop a high-performing SRE team, setting clear expectations, supporting career growth, and fostering a culture of ownership, collaboration, and continuous improvement
- Drive reliability engineering practices across critical services, including SLOs, SLIs, monitoring, alerting, capacity planning, and service health reporting
- Partner with engineering and platform teams to improve the design, operation, and scalability of cloud-based systems, with a focus on reliability, resilience, and maintainability
- Own and improve incident management practices, including major incident coordination, post-incident reviews, follow-up actions, and systemic reliability improvements
- Champion automation and tooling that reduce manual effort, improve operational consistency, and help the team scale support for production services
- Use operational data, service metrics, and risk indicators to identify reliability gaps, prioritize improvements, and communicate progress to technical and business stakeholders
- Support secure and compliant operations by partnering with security and engineering teams to embed appropriate controls, documentation, and operational practices into service delivery
Skills
- 5+ years of experience in SRE, DevOps, infrastructure, cloud operations, or a related technical operations discipline, including experience leading or managing technical teams
- Strong understanding of cloud platforms, distributed systems, production operations, and modern reliability practices
- Experience implementing or improving SLOs, SLIs, monitoring, alerting, incident response, and post-incident review practices
- Demonstrated ability to hire, mentor, coach, and develop engineers while building a healthy, accountable, and inclusive team culture
- Strong communication skills, with the ability to explain technical topics clearly to engineering partners, product stakeholders, and business leaders
- Track record of using data, operational insight, and structured problem solving to improve service reliability and team effectiveness
- Experience with infrastructure automation, CI/CD practices, disaster recovery, cost optimisation, or multi-cloud operations
- Experience influencing operational change across teams, improving documentation practices, or evaluating tools and vendors that support service reliability
Benefits
- Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.
- Equity, in the form of non-qualifying options
- High-quality health benefits
- Retirement Plan with employer match
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits
- Volunteer opportunities
Company Overview
Company H1B Sponsorship