Note: The job is a remote job and is open to candidates in USA. CTI Clinical Trial and Consulting Services is seeking a Manager for Business Development & Client Management in Lab Services. This role is responsible for selling central laboratory services and managing client relationships, requiring strategic thinking and networking skills to drive business growth.
Responsibilities
- Secure and maintain relationships with qualified targets and decision makers within biotech and pharma, uncovering potential sales opportunities and developing effective sales strategies
- Work with targeted business development accounts to secure future business - explain, offerings and align CTI offerings to meet customer’s needs
- Work in collaboration with CTI’s proposal team to deliver budgets and proposals, including providing key direction on proposal text and budget scope
- Develop and maintain excellent working relationships with key members of CTI’s laboratory operational management and proposal/contracting teams
- Develop and implement specific disease strategies to drive awareness, lead generation and opportunity identification
- Attend therapeutically focused conferences as a representative of CTI and meet with prospective clients also in attendance
- Participate and collaborate in bid defense meetings, including leading the preparations, strategies, and follow-up efforts
- Lead and participate in capabilities discussions, including leading the presentation, strategies, and follow-up efforts
- Communicate with existing accounts and internal CTI representatives to ensure needs of accounts are being met
- Present sales opportunities to management and work with internal departments/team members to close complex sales
- Monitor and update status of leads to ensure pipeline is maintained
- Communicate all account activity to sales leaders/CTI executives and maintain updates in CTI’s CRM system
- Manage sales departmental metrics to meet and exceed quarterly and yearly sales targets
- Work with CTI’s central laboratory partners to sell complex testing that may not be offered in-house
Skills
- Bachelor's degree in business administration, marketing or physical/life science
- 3-5 years' clinical trial experience in central laboratory or specialty laboratory focused on pharmaceutical research & development
- 2-3 years in a sales role in a central laboratory setting. Other laboratory sales roles within the clinical trial industry will be considered
Benefits
- We have a structured mentoring program to provide the support you need to move forward
- We provide tuition reimbursement, partner with universities and colleges to create programs in our field, and have a dedicated training department
- We have never had a layoff in our 20-year history, support a work-life balance, and have provided cash bonuses every year for the past decade
- We've received multiple awards recognizing CTI as one of the best places to work in the greater Cincinnati area, as well as one of the top CROs in the industry
- We have a global philanthropic program supporting our team’s efforts to improve their local communities (click here to learn more about our “CTI Cares” program)
- We have had a consistent double-digit growth rate over the last decade, invest in cutting-edge technology, and pride ourselves on our average 95% annual retention rate
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