Note: The job is a remote job and is open to candidates in USA. Lifepoint Health is a community-based healthcare organization focused on making communities healthier. The Manager, Accounts Receivable leads centralized accounts receivable operations for behavioral health services, overseeing billing, payment posting, collections, denials, reconciliations, compliance, and staff performance across multiple facilities.
Responsibilities
- Ensure staff accurately perform billing, collections, and accounts receivable follow‑up for multiple facilities across all payer types
- Partner closely on accounts receivable strategy, performance, and revenue cycle initiatives
- Maintain financial integrity of daily operations through continuous monitoring of AR performance, productivity metrics, and workflow efficiency
- Provide professional, operational, and technical guidance to AR staff; address escalated issues related to payer responses, account balances, and patient or family inquiries
- Serve as administrator for payer portals and website access as needed to support staff efficiency and security
- Ensure accurate capture, posting, reconciliation, and maintenance of all financial transactions, adjustments, and balances in alignment with payer mix and acuity across facilities
- Communicate effectively with Utilization Review departments to ensure timely and accurate exchange of information impacting billing, authorizations, and denials
- Assign and manage staff work queues through billing software; monitor progress and ensure timely completion of assigned tasks
- Maintain ongoing communication with facility Business Office Managers to address facility‑specific AR issues and operational needs
- Develop, implement, monitor, and evaluate AR quality assurance processes to ensure compliance with applicable laws, regulations, payer requirements, and internal policies
- Recommend, develop, and update accounts receivable policies and procedures to support operational consistency and best practices
- Review and approve all adjustments and refunds to ensure accuracy, compliance, and appropriate documentation
- Attend, prepare for, and actively participate in weekly accounts receivable review calls
- Support month‑end A/R close activities, including reconciliation, reporting, and variance resolution
- Participate in the hiring, training, supervision, and performance evaluation of assigned accounts receivable staff
- Conduct routine audits of collection documentation and notes to assess effectiveness, identify training needs, and address performance or corrective actions as appropriate
- Always exhibit the company’s core values of champion patient care, do the right thing, embrace individuality, act with kindness, and making a difference together
- Other duties as assigned
Skills
- Applicants should have a Associate's degree in business administration, healthcare administration, or related field from an accredited school required
- 4 years of experience in medical billing and management required
- 1 year of experience in behavioral healthcare required
- You must be authorized to work in the United States without employer sponsorship
Benefits
- Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
- Life, accident, critical illness and hospital indemnity insurance.
- Short- and long-term disability.
- Paid family leave and paid time off.
- Higher education and certification tuition assistance.
- Loan assistance.
- 401(k) retirement package and company match.
- Mental, physical and financial wellness programs, including free gym memberships, virtual care appointments, mental health services and discount programs.
- Ongoing learning and career advancement opportunities.
- Remote work arrangement.
Company Overview