Note: The job is a remote job and is open to candidates in USA. The Federal Aviation Administration (FAA) is seeking a Management and Program Assistant to support day-to-day operations. The role involves performing basic administrative tasks, managing correspondence, assisting with travel documentation, and improving office practices.
Responsibilities
- Performs basic and routine tasks under the general direction of the Office Manager, Frontline Manager, or Administrative Officer in day-to-day operations of the office
- Receives visitors and callers. Ascertains the nature of the visit/call and directs the individual to the appropriate office/team
- Prepares various reports and composes and types routine correspondence such as letters and memorandums. Reviews outgoing correspondence for grammatical and procedural accuracy
- May serve as the time and attendance focal point for the office. Verifies time and attendance information and reports discrepancies to manager
- Ensures travel authorizations and other travel documents are prepared accurately and comply with regulatory guidelines
- Reviews office procurement requirements for supplies, equipment, and services. Coordinates and prepares procurement requests utilizing various system applications
- Assists in a variety of administrative programs such as the government motor vehicle program, property accountability, office training program, and personnel program at the direction of management
- Examines current office practices and policies and recommends improvements. Keeps staff current on procedural changes
- Utilizes a variety of software programs to accomplish assignments
- Provides files and records management oversight
- Performs other duties as assigned
- Performs a combination of routine, multiple, and varying assignments under the limited direction of the Field Office and Frontline Management Team
- Assists Office Manager and Frontline Management Team, as well as the Administrative Officer, in day-to-day operations, and may act as a lead for other support staff to coordinate multiple assignments for the Field Office. Performs back-up duties in the absence of the Administrative Officer. Work activities typically support multiple projects/programs and contribute to the objectives of the organizational unit
- Applies experience and advanced knowledge to plan and perform administrative assignments for projects/programs. Has a broad understanding of how administrative assignments contribute to organizational activities. Responsible for compiling, tracking, and analyzing data; providing advanced computer assistance; scheduling meetings; preparing correspondence; providing written or oral explanation of organization policies; and coordinating the implementation of new office policies and systems
- Utilizes a variety of software programs to accomplish assignments. Demonstrates considerable independence in planning time, and coordinates as needed with the Office Manager, Frontline Management Team, and Administrative Officer to prioritize assignments and use assigned resources. Often helps others plan and identify resources to accomplish projects/programs/tasks
- May provide recommendations to improve work processes. Resolves most problems and work issues without the assistance of the Office Manager, Frontline Management Team, or Administrative Officer. Identifies and informs Office Manager, Frontline Management Team, Administrative Officer, and/or other employees of problems/issues that require their attention and helps them develop and recommend solutions. Provides guidance to lower level administrative support staff for handling routine problems and issues. Utilizes the government travel system as necessary, and assures compliance with established procedures and cost accounting data
- Performs other duties as assigned
Skills
- US Citizenship is required
- Selective Service Registration is required for males born after 12/31/1959
- Must submit an SF50 (See Required Documents)
- Position designated as Low Risk. A background investigation may be required
- To qualify for this position at the FV-E level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-D, FG/GS-5/6 level
- Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position
- Specialized experience is defined as experience using various office automation software systems/programs to create letters/memos, reports, spreadsheets; experience in performing a wide variety of administrative functions to include records keeping, travel administration, time and attendance management, organizing and managing files and records; scheduling meetings, and other administrative functions in support of an office
- To qualify for this position at the FV-F level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-E, FG/GS-7/8 level
- Specialized experience is defined as experience using various office automation software systems/programs to create letters/memos, reports, spreadsheets; experience in performing a wide variety of administrative functions with little to no guidance/direction from supervisor/management to include records keeping, travel administration, time and attendance management, organizing and managing files and records; scheduling meetings, and other administrative functions in support of an office
- Qualifications must be met by the closing date of this vacancy announcement
Benefits
- A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
- Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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