Note: The job is a remote job and is open to candidates in USA. Gold Star Mortgage Financial Group is a client-focused lending company helping consumers achieve homeownership through financial products. The Mortgage Loan Originator - Inside Sales consults with prospective borrowers, presents mortgage options, manages loan applications through closing, and develops lasting customer and business relationships.
Responsibilities
- Consult with prospective borrowers to determine their financial objectives and goals, review/analyze credit and financial data, and pre-qualify applicants
- Present options and alternatives for various financial products that Gold Star offers, explain rates and terms in an easy to understand manner, and answer questions regarding the financing process
- Maintain an in-depth knowledge of highly technical and evolving underwriting/lending guidelines, investor regulations, and utilize specialized knowledge of loan products to interpret these guidelines to assist the borrower in his/her understanding
- Assist in gathering required loan underwriting documentation, and be the borrower’s primary point of contact with Gold Star, always leaving him or her with a favorable impression
- Determine the financial products that best meet the customer’s needs and financial circumstances, and provide advice on the advantages and disadvantages of different financial products
- Negotiate loan rates and terms on behalf of the consumer, and apply the borrower’s unique credit profile to loan scenarios in order to provide financial options to the consumer
- Monitor the loan from the point of origination through closing, and work closely with processors, underwriters, closers, and staff to facilitate a smooth and compliant transaction
- Develop and maintain lifelong relationships with consumers, business partners, and colleagues
- Attend and complete all required training, maintain knowledge of all lending policies, procedures, guidelines, and regulations, and complete all licensing prerequisites and requirements
- Provide unsurpassed customer service
- Complete other duties as assigned
Skills
- High school or equivalent required
- At least one (1) year of experience in mortgage lending with demonstrated success in prospecting and sourcing leads, telephone sales, and developing relationships required
- Verifiable track record of recent successful purchase and referral based sales volume
- Must have exceptional attention to detail and strong organizational skills
- Outstanding work ethic and time management skills
- Perform exceptionally well under pressure
- Possess strong oral and written communication skills
- Rare lifting of up to 25lbs may be required
- Occasional travel may be required (generally less than 25%) to attend client closings, complete loan applications, and meet with consumers
- An Associate's degree from an accredited college preferred
- Prior experience with Encompass, a plus
Benefits
- Remote, based in Wisconsin
Company Overview