Note: The job is a remote job and is open to candidates in USA. Webster Bank is a leading commercial bank focused on serving clients and supporting communities. The Commercial Loan Administrator role involves supporting pre-closing, regulatory, and closing activities, ensuring loan closings are complete and accurate while working closely with various teams to enhance customer experiences.
Responsibilities
- Conduct quality control reviews of commercial loan documentation to ensure data integrity, accuracy, and consistency to loan boarding sheets and all related loan systems
- In conjunction with the LOB, review draft loan documents to ensure alignment with bank policy, credit approval terms, and loan system compatibility
- Support internal audit and compliance partners by producing samples to support targeted reviews
- Leverage insights from quality control reviews to recommend updates to procedures to enhance operational efficiency
- Provide data inputs key performance indicators (KPI) reporting to monitor adherence to quality control standards
- Follow-up on missing & pending items as well as ongoing documentation such as expired or cancelled insurance (work with operations to ensure timely force placement as necessary)
- Assist PM’s if needed with follow-ups for other types of ticklers – financial statements, covenants, manual tax monitoring, etc
- Assist PM’s with client due diligence requirements (i.e. Credit report pulls, loan confirmations)
- Support “lighter touch” customer requests (i.e. balance inquiries, loan statement requests, interest rate options, extensions, etc.), working with the LOB to approve and Operations to execute
- Review advance requests and circulate for approval, and submit to Loan Operations for processing
- In alignment to bank policy and procedures, coordinate internal loan system administrative coding changes with Loan Operations
- Work on internal projects to improve the lending process, enhance/expand middle office capabilities, and support the Lines of Business & Operations
Skills
- 5-7 years Prior paralegal, commercial lending loan administration, and/or closing experience on $10MM-$50MM+ commercial transactions within borrower segments (C&I, CRE, Sponsor & Specialty, ABL, etc.) required
- Strong interpersonal and customer service skills to interact with lending teams, operations partners, attorneys, and borrowers
- Strong understanding of commercial lending process, compliance & regulations, loan types/products/structures, etc
- High confidence in reviewing and understanding legal loan documents and contract terms
- Ability to multitask and manage multiple transactions and servicing requests, simultaneously
- Basic understanding of loan & lending systems (i.e., Signature, ACBS, Loan IQ, Sageworks LOS, Salesforce, etc.) and proficiency in Microsoft Applications
- Fundamental math/accounting/finance skills to understand debits, credits, balancing, amortization schedules, etc
- Bachelor's Degree in Arts/Sciences (BA/BS) from an accredited college or university preferred
- Paralegal experience is a plus
Benefits
- Eligible for incentive compensation
Company Overview