Note: The job is a remote job and is open to candidates in USA. AccentCare is a purpose-driven organization that values excellence and compassion in patient care. The LMS/ATS Administrator will be responsible for managing the Learning Management System, ensuring user support, and maintaining compliance through effective reporting and content management.
Responsibilities
- Manage user accounts, roles and permissions within the LMS
- Configure and maintain LMS settings, features and integrations
- Ensure system updates, patches, and upgrades are applied as needed
- Troubleshoot System issues and coordinate with vendors or IT for resolutions
- Upload and maintain e-learning courses, videos, and assessments
- Ensure course content is SCORM/xAPI compliant and functions correctly Organize training materials into structured learning paths or curricula – creating training plans etc
- Archive and retire outdated content as needed User Support & Training:
- Develop and maintain user guides, FAQS, and training materials
- Conduct training sessions for users on how to navigate and use the LMS
- Monitor and respond to LMS-related inquiries and technical issues
- Provide LMS Support to employees, instructors, and administrators
- Generate an analyze LMS reports on user engagement, course completion, and compliance
- Ensure accurate training records for users and regulatory requirements
- Identify trends and gaps in training through data analysis
- Optimize LMS workflows to improve efficiency
- Leverage automation tools to streamline administrative tasks
- Collaborate with HR, Compliance and other departments to align learning initiatives
Skills
- Minimum 2 - 5 years system administration experience with an LMS
- Experience with formal or informal project management and ability to see project from initiation to execution
- Knowledgeable in E-learning Software (Articulate, Captivate or equivalent)
- BS/BA preferred
- 5 years preferred
Company Overview
Company H1B Sponsorship