Note: The job is a remote job and is open to candidates in USA. Saronic Technologies develops autonomous and intelligent platforms that enhance maritime operations. The company is seeking a part-time LMS Technical Administrator to manage Cornerstone configuration, integrations, technical support, reporting, release cycles, and documentation for internal handoff.
Responsibilities
- Own technical configuration and reconfiguration of Cornerstone, including security roles and permissions, organizational unit structure, availability rules, preferences, and system settings
- Perform copy downs, basic system maintenance, and other ongoing technical administration
- Manage Cornerstone release cycles, including reviewing release notes, assessing impact, testing in stage, and communicating changes and required actions to the Learning & Development team
- Recommend configuration and process improvements that reduce ongoing administrative burden on the internal team
- Manage and troubleshoot platform integrations and data flows, including HRIS inbound feeds, single sign-on, and connected third-party systems
- Resolve escalated technical issues referred by IT Tier 1 support and serve as the technical point of contact with Cornerstone support for open cases
- Troubleshoot content-related technical issues, including SCORM/AICC package errors, tracking and completion failures, and playback problems, in partnership with Instructional Designers who author and test their own courses
- Build, maintain, and troubleshoot standard and custom Cornerstone reports to support enterprise, compliance, and site-level training reporting needs
- Build and maintain self-service reporting and dashboards for managers and internal stakeholders
- Maintain system documentation, including configuration decisions, permission structures, integration specifications, and reporting inventory, sufficient for internal handoff at the end of the engagement
Skills
- 3+ years of hands-on technical administration of an enterprise learning management system, including configuration, permissions, and reporting
- Demonstrated Cornerstone (CSOD) administration experience, including security role and permission configuration, custom report building, and release management
- Experience troubleshooting LMS integrations, including HRIS data feeds and single sign-on
- Working knowledge of SCORM and AICC standards and the ability to diagnose content tracking and completion failures
- Ability to work independently on a part-time schedule with limited oversight, and to document work for handoff
- Strong written communication and the ability to explain technical constraints to non-technical stakeholders
- U.S. Person status as defined below
- As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in• [•8 U.S.C. 1324b(a)(3)•](https://www.govinfo.gov/link/uscode/8/1324b)•
- Cornerstone certification, or experience supporting a Cornerstone implementation or migration
- Experience administering an LMS in a manufacturing, industrial, or field-based environment with a distributed, non-desk workforce
- Experience configuring compliance and certification tracking, including recurring requirements and expiration-driven assignments
- Experience supporting training compliance reporting in a regulated or safety-critical environment
- Familiarity with Cornerstone Edge or comparable extensibility and API tooling
Company Overview