Note: The job is a remote job and is open to candidates in USA. ICF is a global advisory and technology services provider seeking a Learning Systems Technical Lead / Learning Management System Subject Matter Expert. The role provides technical leadership for enterprise learning platforms, including administration, configuration, governance, interoperability, reporting, data governance, and modernization initiatives in a secure federal environment.
Responsibilities
- Provide technical leadership for enterprise LMS platforms and learning technologies, supporting administration, configuration, governance, and operational continuity
- Configure and optimize LMS platforms (Totara, Cornerstone, Moodle, or similar), including roles, permissions, learning plans, certifications, workflows, and notifications
- Advise stakeholders on system architecture, interoperability, integrations, reporting capabilities, and learning technology best practices
- Support data governance, metadata management, system reporting, and data integrity activities across enterprise learning environments
- Partner with stakeholders to design and implement learning workflows, enrollment processes, learning pathways, and operational improvements
- Coordinate technical issue resolution, testing activities, configuration validation, and user acceptance testing
- Document system configurations, governance processes, technical decisions, and operational procedures
- Identify technical risks, modernization opportunities, and process improvement recommendations to support long-term learning technology strategies
- Represent enterprise learning technology interests in meetings with senior stakeholders and provide advisory support for future system transitions and modernization initiatives
Skills
- * Bachelor's degree in Information Technology, Information Systems, Computer Science, Instructional Technology, or a related discipline
- * 8 years of experience supporting enterprise learning technologies, learning management systems, or comparable enterprise platforms
- * Experience supporting LMS administration, configuration, system integrations, reporting, and enterprise learning operations
- * Experience operating within highly regulated federal or public-sector environments with adherence to established policies, standards, and governance processes
- * Strong understanding of enterprise learning technology governance, business process design, and platform administration
- * Experience supporting system interoperability, data governance, reporting, and operational performance monitoring
- * Ability to collaborate with senior-level stakeholders and communicate technical concepts to both technical and non-technical audiences
- * Familiarity with testing methodologies, user acceptance testing, and issue resolution processes
- * Excellent communication, facilitation, and technical documentation skills
- Prior experience working in federally regulated environments and proximity to the DC-Maryland-Virginia (DMV) area with the ability to go onsite as needed is strongly preferred
- * Experience with Totara LMS, Cornerstone, Moodle, or other enterprise learning platforms
- * Experience leading or supporting LMS modernization, migration, or digital transformation initiatives
- * Background in technical consulting, professional services, or enterprise platform implementation
- * Experience with reporting tools, analytics, and data-driven decision support for learning environments
- * Experience supporting federal workforce development, training operations, or learning technology ecosystems
Company Overview
Company H1B Sponsorship