Note: The job is a remote job and is open to candidates in USA. FM is a company seeking a Licensing Account Executive to manage client relationships, support sales administration, and drive revenue growth. The role serves as a primary client contact, manages sales tools and data, researches prospects and client activity, coordinates across teams, and supports website and product issue resolution.
Responsibilities
- Serve as the primary point of contact for client inquiries and day-to-day needs
- Research and compile prospect lists for outreach, identifying potential clients for the sales funnel
- Complete and manage vendor forms
- Coordinate internal communication across departments, providing updates on client projects that can inform marketing initiatives
- Maintain clean inboxes and accurate data for dashboards
- Ensure all FM sales tools and documents are current, accessible, and effectively utilized by the Sales Team
- Research past client purchases and track artist revenue when exclusivity is requested
- Collaborate with the Product team to identify and address bugs, enhancing sales tools and customer experience
- Gather and analyze customer feedback to contribute insights that improve FM’s website and operational efficiency
- Take ownership of technical issues reported on the website, escalating problems to the development team and following through to resolution
Skills
- 3+ years of experience in business administration, sales administration, and/or account management
- Must have previous experience in Content Licensing
- Strong communication skills, including the ability to craft well-structured, professional emails and conduct business conversations with partners and vendors
- Experience managing CRM sales processes and maintaining data accuracy
- Ability to plan, organize, and execute special event projects
- Proficiency in Google Workspace (Docs, Sheets, Calendar, Gmail), Microsoft Word & Excel, Mac OS, and cloud file-sharing software
- Basic financial and analytical skills, including invoicing and tracking revenue-related data
- Ability to travel locally, nationally, and internationally as needed
- Proactive, with a strong ability to anticipate needs and take initiative
- Demonstrated creative and critical thinking skills
- Strong verbal and written communication skills
- High work ethic, delivering quality work under tight deadlines
- Open to feedback and committed to continuous improvement
- Collaborative team player with a results-driven mindset
- Adaptable, understanding that FM is growing and job responsibilities may evolve
- Upholds high professional standards and is motivated by individual and organizational success
Benefits
- Remote work arrangement
Company Overview