Note: The job is a remote job and is open to candidates in USA. Allstate is an insurance company focused on protecting families and their belongings from life’s uncertainties. The Licensed Medicare Benefit Advisor consults with seniors on Medicare Life and Health plans, handles inbound and outbound calls, recommends and enrolls prospects, and meets sales and productivity goals in a remote inside-sales environment.
Responsibilities
- Receives inbound calls from customers who have questions on health insurance options in 20-50 states
- Assists with escalated customer issues
- Provides a positive customer experience with excellent customer satisfaction
- Meets sales and productivity goals on a daily, weekly, monthly and annual basis
- Updates customer file in CRM with summary of interaction
- Maintains responsibility to act as a member of the management team to facilitate call center opening/closing procedures as needed for Aspire Carrier Team
- Makes outbound sales calls on a variety of sales campaigns
- Recommends plans and enrolls prospects based on the customer's needs
- Quotes, presents, and closes sales while overcoming objections
- Follows up on “book of business” on a consistent basis by making outbound follow up calls to prospects
- Consult and educate seniors 65 years of age and older on the best Medicare Life and Health Plans that would best suit their needs. Consultations and enrollments are completed over the phone
- There’s no prospecting here! Your leads will be provided
- Answer calls from customers who have questions on health insurance options
- Make outbound sales calls on a variety of sales campaigns
- Meet sales and productivity goals on a daily, weekly, monthly, and annual basis
Skills
- *Must currently hold an active Life and Health General Lines License in your state of residence
- The Licensed Medicare Benefit Advisor position is available in all U.S. States except for AK, CA, CO, HI, NM, WA, & WY
- * Must currently hold an Active General Lines L&H License in state of residence
- * Excellent work ethic and adherence to work schedule
- * Ability to work independently and hold yourself accountable for your performance while adhering to your work schedule
- * Able to navigate multiple computer programs at one time
- * Reliable internet with plug-in ethernet/network cable and a dedicated workspace in your home; Allstate will provide all the equipment
- * HS Diploma or GED is required
- * Highly motivated and enjoy being rewarded and recognized for your efforts
- * Energized by a challenge while also being able to make an impact
- * Committed to doing what it takes to be successful in sales
- * A strong communicator who is passionate about helping others
- * Comfortable with navigating multiple computer programs in a virtual work-from-home setting
- When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload
- * At least 1 year of sales or related experience preferred
Benefits
- Uncapped Monthly Medicare Discretionary Incentive Plan
- Eligible for Allstate’s full employee benefits from day one, including health insurance, pension, 401(k), tuition reimbursement, well-being programs and so much more
- A predictable work schedule that meets your and company's needs while working from the comfort of your home
- Generous PTO policy
- Up to 6 weeks of paid training
- Internet reimbursement
- Leads are delivered directly to you; no prospecting
- Extensive training
- Consistent support
- Professional development and opportunities to learn and advance within a Fortune 100 company
- Allstate will provide all the equipment
- Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
- Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs
- Fully remote work arrangement
Company Overview