Note: The job is a remote job and is open to candidates in USA. American Financing is one of the fastest-growing national mortgage lenders focused on helping customers achieve their financial goals. The Licensed Customer Representative position is designed to provide training and development for NMLS licensed individuals aspiring to become Mortgage Consultants.
Responsibilities
- Taking inbound customer calls to identify what the customer is looking to accomplish
- Completing outbound calls to customers to complete the application and move the file forward
- Taking a complete 1003 URLA Application
- Setting Appointments to review Pre-Qualification
- Following up with customers to ensure timely delivery to American Financing of all income and application documentation
- Meet or exceed the daily and monthly sales expectations set by management, while providing an exceptional customer experience
Skills
- Active NMLS Unique Identifier #
- High School degree
- Familiarity with CRM systems and practices
- Proficient in processing, servicing, auditing
- Bilingual (Spanish/English) a PLUS
- Active Colorado mortgage license (Additional Licenses a plus)
- Minimal to moderate Mortgage experience/knowledge
Benefits
- Medical, Dental, Vision
- 401k
- Paid time off and sick days
- Paid holidays
- Long-term paid disability
- Paid maternity and bonding leave
- Full desk equipment provided
Company Overview