Note: The job is a remote job and is open to candidates in USA. The Judge Group is seeking an experienced Learning Experience Designer to create engaging, performance-focused learning solutions that strengthen capability, culture, and guest experience across a global hospitality organization. The role involves designing and developing various learning solutions and collaborating with hotel operations leaders to enhance the learner experience.
Responsibilities
- Design and develop end-to-end learning solutions, including eLearning, instructor-led training, blended learning, and performance support tools
- Conduct needs analyses and translate business priorities into impactful learning journeys and performance outcomes
- Create high-quality learning assets, including Storyline modules, facilitator guides, toolkits, videos, and job aids
- Partner with hotel operations leaders and SMEs to transform complex concepts into practical, learner-centered experiences
- Manage multiple projects simultaneously while ensuring quality, stakeholder alignment, and timely delivery
- Build, test, publish, and maintain digital learning within the LMS environment
- Support content migration and modernization initiatives while enhancing the learner experience
Skills
- 5+ years of experience in Learning Experience Design, Instructional Design, or Learning & Development
- Advanced experience with Articulate Storyline; experience with Rise or similar authoring tools required
- Hospitality, hotel, resort, or service industry experience strongly preferred
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