Note: The job is a remote job and is open to candidates in USA. OCHIN is a nonprofit healthcare innovation organization and trusted partner to a national provider network serving rural and underserved communities. The Learning Consultant leads the learning experience for the OCHIN collaborative, developing curricula, assessments, consultations, and data-driven improvement strategies, with a focus on Epic EHR environments and measurable learning outcomes.
Responsibilities
- Lead in the design, development and implementation of Learning Experience curricula, including multi-day bootcamps, full and part day webinars, and autodidactic curricula
- Work intensively with health center teams participating in assigned projects to refine their Learning/Training Team implement best practice concepts
- Design, develop, and implement member assessments/consults around Learning/Training performance and evaluate needs to identify opportunities for improvements and possible solutions
- Lead in the coordination of member consultations, including planning meeting logistics, communicating with members, preparing content for meetings, and coordinating follow-up
- Assesses project issues and develops resolutions to meet productivity, quality, and customer-satisfaction goals and objectives
- Other duties as assigned
Skills
- Minimum of 5 years of Learning and Training management experience in similar or relevant role in safety net organizations ideally training and supporting in Epic EHR
- Strong consulting, facilitation, and executive-level presentation skills, with the ability to engage and influence diverse stakeholder groups
- Demonstrated experience leading enterprise learning strategies, including needs assessment, curriculum design, and performance measurement
- Proven ability to analyze KPIs, learning metrics, and outcomes to drive data-informed decisions and continuous improvement
- Experience designing and implementing scalable learning solutions, including Epic Super User or peer-led enablement programs
- Expertise in onboarding strategy and delivery, with a focus on creating consistent and effective new hire experiences
- Experience working with or supporting Federally Qualified Health Centers (FQHCs), health systems, or acute care environments required
- Strong stakeholder management skills, with the ability to build trusted partnerships and navigate complex organizational environments
- Ability to operate with a high degree of autonomy, demonstrating strategic thinking, creativity, and sound judgment
- Excellent project management skills, with the ability to manage multiple initiatives and priorities simultaneously
- Commitment to a customer-service orientation, with a focus on delivering practical, high-impact solutions
- Travel requirement of approximately 15–25% to support national on-site support
- Reading, speaking, writing, and understanding English
- This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings
- Ability to work independently and efficiently from a home office environment
- High Speed Internet Service
- It is a requirement that employees work in a distraction free workplace
- Travel required 15-25% nationally based on business requirements for OCHIN
- 10 Years of applicable experience desired
- Desired Certifications/Proficiencies: Epic Security, Epic Care Ambulatory, Epic Prelude/Cadence
Benefits
- Opportunity to continuously grow your skills
- Meaningful work to help fulfill our vision of good health and well-being for everyone
- Virtual workforce working remotely across 49 states
- Healthy work-life balance
- Opportunity for professional advancement
- 100% remote organization; employees work remotely from home
- Comprehensive range of benefits
Company Overview