Note: The job is a remote job and is open to candidates in USA. TecAlliance is hiring a Lead Technical Project Manager to lead end-to-end SaaS implementation projects for clients in the automotive and heavy-duty industries. The role oversees project delivery and team activities, coordinates customers and technical stakeholders, and improves project governance and onboarding processes.
Responsibilities
- Oversee day-to-day activities of their team of Technical Project Managers
- Manage the full lifecycle of SaaS implementation projects, from initiation through delivery and post-launch support
- Define project scope, requirements, timelines, and deliverables through business analysis and stakeholder collaboration
- Drive stakeholder alignment, identify risks, and implement mitigation strategies
- Create, update, and manage project tasks, timelines, and dependencies using Wrike or similar project management tools
- Lead project meetings with customers and internal cross-functional teams
- Coordinate and oversee software testing, quality assurance milestones, and acceptance criteria
- Act as the primary communication bridge between development teams and clients
- Maintain accurate and up-to-date project documentation, logs, and status updates in Wrike
- Deliver projects on time, within budget, and in alignment with customer expectations
- Ensure a positive and professional customer onboarding experience
- Continuously evaluate and improve project management and onboarding processes
- Provide weekly project status reports, including risks, timelines, and budget tracking, to leadership
- Serve as the primary point of contact for external clients throughout the project lifecycle
- Coordinate efforts between technical teams, business leads, and other stakeholders
- Recommend improvements to workflows, tools, and project methodologies
- Mentor team members or cross-functional contributors on project management methodologies and best practices
- Contribute to process optimization, innovation initiatives, and continuous improvement efforts
- Support occasional technical documentation, data preparation, and ETL-related activities as needed
Benefits
- Fully remote
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