Note: The job is a remote job and is open to candidates in USA. GE Vernova is seeking a Lead Project Management Specialist to manage customer contracts from order transfer through execution. The role oversees delivery, quality, cost, gross margin, cash management, risk and opportunity management, invoicing, erection and commissioning coordination, and customer satisfaction.
Responsibilities
- Non-supervisory role that is responsible for customer project management
- Works with diverse clients in a region
- Works on the basis of predefined contracts and frameworks, Order transfer and review
- Assume ownership of orders at order transfer by Sales after review
- Define action plans to resolve outstanding issues at order transfer
- Report gross margin of orders booked
- Contract delivery & performance
- Ensure delivery of customer contracts are compliant to the requirements of the contract (technical specification, scope and time of delivery) leading to full customer satisfaction and business objectives of gross margin, revenue recognition and cash are met
- Contract review and Risk & Opportunities Management
- Perform project reviews and risks and opportunities management in line with business guidelines
- Monitor the budget and detect opportunities for raising claims in case customer deviates from contract terms & specification
- Receivables management
- Customer invoicing in line with contractual milestones
- Cash-in improvement
- Follow-up and reduction of overdues in line with business objectives
- E&C (Erection & Commissioning) Co-ordination
- Provide forecast to the E&C team for planning resources (monthly update on contracts requiring E&C)
- Invoicing of E&C services
- Customer satisfaction
- Address customer responses on priority to ensure customer’s satisfaction and confidence towards the organization
- Co-ordinate efforts with customer care to ensure timely resolution of warranty issues
- Ensure proper dialogue for resolution of disputes (delays, cancellation, change in scope)
- Ensure adequate planning and productive time for customer during FAT visits
- Output/measurement criteria: Time taken for acknowledging order, Time taken for engineering (Both measured from the date of order transfer), customer on-time delivery (A1), margin slippage (%), respect of 8-week manufacturing freeze period, claims accepted by customer (as % of sales), On-time invoicing, Overdues (as % of receivables), FAT completion (%)
Skills
- Bachelor's degree from an accredited university or college in Engineering or Business (or High School Diploma equivalent with 3 years of project management experience or similar field), and
- Minimum of 3 years of experience in Project Management
- Strong oral and written communication skills
- Ability to coordinate several projects simultaneously
- Strong problem-solving skills
- Excellent computer skills required, including MS Office (Word, Excel)
- Strong management, problem solving, organizational, and communication skills (oral and written)
- Excellent Project Management skills along with effective planning and organizational skills
- Strong interpersonal skills and extremely resourceful
- Proven ability to complete projects according to outlined scope, budget, and timeline
Benefits
- Discretionary annual bonus eligibility
- Medical, dental, vision, and prescription drug coverage
- Access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- Tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- Access to Fidelity resources and financial planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability benefits
- Life insurance
- 12 paid holidays
- Permissive time off
Company Overview